Waggon at Hale Reviews Summary

Atmosphere & Setting

Pros:

• "Great atmosphere for all! Children and adults!!"
• "Lovely environment, with welcoming friendly bar tender."
• "Outside space is the best. A big seating area, a children's play area."
• "The Waggon at Hale is a fantastic little pub with a great atmosphere."
• "Really great atmosphere, very welcoming with a local feel."
• "Lovely atmosphere even when it's rather early in the day."
• "This place was buzzing. Outdoor bar/BBQ. Farm animals. Bouncy castle. Play area."

Cons:

• "It was also very noisy!!"
• "The place is nicely decorated but our table was a bit sticky!"
• "Absolutely packed and couldn't move much inside to take my 3 year old to the toilet."
• "From the get-go our table was dirty and drinks were flat."
• "The garden is a bit grubby around the children's play area but it is winter so hopefully it gets a revamp for the summer."

Food Quality

Pros:

• "We have had lots of lovely food here."
• "Food was excellent and reasonably priced."
• "The food was cooked fresh and was hot and delicious."
• "The meat feast and pepperoni pizzas were absolutely delicious."
• "Just had a really lovely breakfast here, clean throughout and friendly staff."
• "Such good value for money too, great quality food and good portion sizes."
• "Highly recommend the stakes and burgers, also pie."
• "Particularly impressed with the quality of the veg which in a lot of places can be an afterthought."
• "Food was lovely and decorated amazing for Halloween."
• "Portions were bigger than expected but good nice food."
• "There is a large variety of options on the menu at a very competitive price and the food is delicious every time."
• "Food was amazing and would definitely recommend to anyone!!"
• "The food is always great and I particularly recommend the fish and chips as both the fish and home cooked chips are amazing."

Cons:

• "Some of the order was wrong, Fajitas came out charcoal and was very overcooked."
• "The Lasagna was dripping with orange fat, too much cheese to the point it was inedible."
• "Now the meals are overpriced and mediocre. Chicken dry, fries OK."
• "Food was horrible beef was dry gammon was gray."
• "Very poor food. Belly pork too tough to cut."
• "The chicken Kiev special was cold."
• "The Yorkshire pudding couldn’t even be cut through, and there were bones in the chicken breast."
• "Unfortunately food is nothing special (avoid so called calamari strips) and the 'beer battered cod' was an over fried frozen fillet."
• "Nice menu but most of the food was cold."
• "I'm still digesting part of the rump steak I ate over a week ago."

Service

Pros:

• "Staff - The staff are friendly and helpful, never had to wait long to be served."
• "A party of 6 of us all enjoyed the food, the lady who served us was friendly and helpful."
• "Staff are friendly and the food is always nice."
• "Having dinner and drinks this evening, such a relaxed vibe. Staff friendly and accommodating."
• "The waitress Tallier was a delightful young lady, who was very accommodating."
• "Staff were friendly and helpful."
• "If need anything done ask and will do best to help you."
• "Staff really friendly."
• "Emma and her staff go beyond expectation to ensure everyone has the very best experience."
• "Staff were friendly and couldn't do enough to help."
• "The staff are so friendly and bubbly."
• "Service was lovely, nothing was too much bother, and always served with a smile."

Cons:

• "There was no service we had to go up to the bar ask where our food was over an hour."
• "Waited over an hour 15 mins for two adult mains then a further half hour for two children's meals."
• "Despite being nearly empty it took over 40 minutes for some very basic food."
• "The staff was rather slow and forgetful."
• "Had to keep asking for cutlery, sauce, and condiments."
• "When we did finally get the food, the order was incorrect and had to be sent back."
• "The staff seem overwhelmed and were not checking on tables."
• "Felt ignored by the staff most of the time, and when the bill came up there were extra charges."
• "The service was a bit too casual for my liking and needs a little improvement."
• "Had to wait a long time to be acknowledged upon entry, staff seemed disinterested."

Overall Experience

Pros:

• "We had a family gathering here and the staff were brilliant."
• "Went with family including grand kids, great day had by all."
• "Have been on several occasions, each time has been enjoyable."
• "We had a lovely time at The Waggon at Hale, would highly recommend it to anyone."
• "Will definitely come back for the quiz night which is on every Thursday."
• "A local pub that makes you feel welcome and relaxed."
• "Loved every minute of our visit!"
• "Always a great place to unwind and catch up with friends."
• "Overall a very pleasant experience, I would go again."
• "Have been coming here for years and always had a good time."
• "Nice for a Sunday afternoon, very relaxed atmosphere and good for families."

Cons:

• "We were a large party and they were unable to cope with it."
• "Unhappy with the overall experience, expected more."
• "The experience was marred by a few drunk patrons being overly loud."
• "Unfortunately, we won't be returning after the bad food and service."
• "Was really looking forward to this place but left disappointed."
• "The overall experience was just okay, nothing stood out as exceptional."
• "The whole experience was rather underwhelming, considering the good reviews we'd read."
• "Overall not the best pub experience we've had and probably won't return."
• "Expected a lot better, especially after being recommended by a friend."
• "Disappointing visit given the previous high standards we had experienced before."
• "A once favorite local but now feels like it's lost its charm."