Address: Faussett Hill, Canterbury, CT4 7AL, United Kingdom
Phone: +441227700402
Rating: 4.3
based on 123 reviews.
Food Quality
Pros:
"Most enjoyable meal, food very well presented and excellent."
"Absolutely scrumptious food and amazing, professional service!"
"The food was very good value for money, I paid around £35 for three courses and drinks, which felt good value for money for gourmet pub dining."
"Food is fantastic. Really worth a visit."
"The chips were fantastic!!!"
"A beautifully presented, tasty, wholesome Sunday lunch."
"Food was delicious and the a la carte menu options were varied with lots of choice."
Cons:
"What appeared on my plate was a horror show, a small black plaice with no floured coating, the head still attached but folded horribly."
"Ordered pork chop and was bland."
"The harissa chicken was really really dry, I had to ask for some mayo."
"As soon as we sat down there was wasps everywhere and the tables were dirty and full of cobwebs."
"The shared dessert was a chocolate mousse with ice cream, the chocolate concoction was so solid it seemed almost like it been taken from a freezer."
"The burgers were dried out the flower in the macaroni had not been cooked out."
"Cottage pie extremely salty, liver and bacon over cooked and drenched in bisto gravy, the chicken burger burnt."
Service
Pros:
"Friendly staff that always give good service and a friendly smile."
"The staff were amazing. Especially Calun who went above and beyond to make our evening so enjoyable."
"Attentive, pleasant staff, and no long waits."
"Table service was prompt, friendly and helpful."
"Good service from friendly and efficient staff who all had a smile on their face."
"Staff friendly and attentive. Food was delicious and came out fast."
"Staff were friendly and attentive, would happily return to eat here again."
Cons:
"Good experience spoilt when the bill came. Payment by card only.... Will not return."
"Sorry but I expect it was a one off bad experience. We were there over an hour before we got our starters."
"50 minutes later, still no drink orders taken, very hungry and extremely disappointed."
"Seated near the kitchen some people commented on a cold draught around legs and back."
"No offer on refill of drinks or how was your meal."
"The service was shocking, was made to feel like 'a bum on seat'."
"Once you've ordered, serving time range from pretty quick to appallingly slow."
Atmosphere
Pros:
"Lovely log fire with lots of nice big comfortable tables and chairs."
"The place was comfortable and attractive."
"Always an enjoyable place to be with great food and drink at good prices."
"The staff was helpful and the restaurant looks cozy."
"The pub and restaurant have a very warm and welcoming family atmosphere due to the decor, the layout and the mix of lights and candles."
"A very nice upmarket traditional English country pub on the outskirts of Canterbury in a rural setting."
"The pub has a great atmosphere and cosy in the winter with the log burner going."
Cons:
"Such a shame, but it certainly won't be one of my recommendations to anyone and I certainly won't be heading back anytime soon."
"Unfortunately, I would not recommend this pub."
"Iv been to this pub may times but the last few visits have been disappointing. the food has really gone down hill and the staff seem to be very unfriendly."
"The only meal that came out any good was one steak meal."
"The pub was cold and although the fire was alight it was not attended to so did not radiate any heat."
"As we left, the staff were chatting around the till in the main restaurant area."
"We sat swiping the wasps away and as I went inside I saw literally no one in the inside restaurant."
Value
Pros:
"Always love it here and plenty of reasons to come back time and time again."
"The food was great and the service was 5 star."
"Not cheap but you don't expect it to be, we had 4x the most expensive Sunday roast dinner on the menu which is the Mixed Roast at £24 each."
"Best place to eat in the Canterbury area love it!"
"Enjoyed the offer of 3 courses for £15, which is excellent value for money."
"We enjoyed a 3 course meal that is really reasonably priced."
"Had a lovely Sunday lunch, roast beef with all the trimmings. Yorkshire puds are lovely."
Cons:
"The price of a pint was eye-watering. £5.20 for a Sheps beer in a shops house 14 miles from the brewery is far too expensive."
"Very disappointing! food was ok when it finally arrived."
"However tonight I’m afraid it was extremely disappointing, I ordered sirloin steak and it was extremely chewy."
"Which if it was a budget pub, would be fine, but the price was totally not reflected in what was served."
"Nive food but I asked for a lemonade as I wasn't drinking and it was basically soda water! Tasted awful."