The Granville Reviews Summary

Category: Gastropub Canterbury

Address: Faussett Hill, Canterbury, CT4 7AL, United Kingdom

Phone: +441227700402

Rating: 4.3
based on 123 reviews.

Food Quality

Pros:

  • "Most enjoyable meal, food very well presented and excellent."
  • "Absolutely scrumptious food and amazing, professional service!"
  • "The food was very good value for money, I paid around £35 for three courses and drinks, which felt good value for money for gourmet pub dining."
  • "Food is fantastic. Really worth a visit."
  • "The chips were fantastic!!!"
  • "A beautifully presented, tasty, wholesome Sunday lunch."
  • "Food was delicious and the a la carte menu options were varied with lots of choice."

Cons:

  • "What appeared on my plate was a horror show, a small black plaice with no floured coating, the head still attached but folded horribly."
  • "Ordered pork chop and was bland."
  • "The harissa chicken was really really dry, I had to ask for some mayo."
  • "As soon as we sat down there was wasps everywhere and the tables were dirty and full of cobwebs."
  • "The shared dessert was a chocolate mousse with ice cream, the chocolate concoction was so solid it seemed almost like it been taken from a freezer."
  • "The burgers were dried out the flower in the macaroni had not been cooked out."
  • "Cottage pie extremely salty, liver and bacon over cooked and drenched in bisto gravy, the chicken burger burnt."

Service

Pros:

  • "Friendly staff that always give good service and a friendly smile."
  • "The staff were amazing. Especially Calun who went above and beyond to make our evening so enjoyable."
  • "Attentive, pleasant staff, and no long waits."
  • "Table service was prompt, friendly and helpful."
  • "Good service from friendly and efficient staff who all had a smile on their face."
  • "Staff friendly and attentive. Food was delicious and came out fast."
  • "Staff were friendly and attentive, would happily return to eat here again."

Cons:

  • "Good experience spoilt when the bill came. Payment by card only.... Will not return."
  • "Sorry but I expect it was a one off bad experience. We were there over an hour before we got our starters."
  • "50 minutes later, still no drink orders taken, very hungry and extremely disappointed."
  • "Seated near the kitchen some people commented on a cold draught around legs and back."
  • "No offer on refill of drinks or how was your meal."
  • "The service was shocking, was made to feel like 'a bum on seat'."
  • "Once you've ordered, serving time range from pretty quick to appallingly slow."

Atmosphere

Pros:

  • "Lovely log fire with lots of nice big comfortable tables and chairs."
  • "The place was comfortable and attractive."
  • "Always an enjoyable place to be with great food and drink at good prices."
  • "The staff was helpful and the restaurant looks cozy."
  • "The pub and restaurant have a very warm and welcoming family atmosphere due to the decor, the layout and the mix of lights and candles."
  • "A very nice upmarket traditional English country pub on the outskirts of Canterbury in a rural setting."
  • "The pub has a great atmosphere and cosy in the winter with the log burner going."

Cons:

  • "Such a shame, but it certainly won't be one of my recommendations to anyone and I certainly won't be heading back anytime soon."
  • "Unfortunately, I would not recommend this pub."
  • "Iv been to this pub may times but the last few visits have been disappointing. the food has really gone down hill and the staff seem to be very unfriendly."
  • "The only meal that came out any good was one steak meal."
  • "The pub was cold and although the fire was alight it was not attended to so did not radiate any heat."
  • "As we left, the staff were chatting around the till in the main restaurant area."
  • "We sat swiping the wasps away and as I went inside I saw literally no one in the inside restaurant."

Value

Pros:

  • "Always love it here and plenty of reasons to come back time and time again."
  • "The food was great and the service was 5 star."
  • "Not cheap but you don't expect it to be, we had 4x the most expensive Sunday roast dinner on the menu which is the Mixed Roast at £24 each."
  • "Best place to eat in the Canterbury area love it!"
  • "Enjoyed the offer of 3 courses for £15, which is excellent value for money."
  • "We enjoyed a 3 course meal that is really reasonably priced."
  • "Had a lovely Sunday lunch, roast beef with all the trimmings. Yorkshire puds are lovely."

Cons:

  • "The price of a pint was eye-watering. £5.20 for a Sheps beer in a shops house 14 miles from the brewery is far too expensive."
  • "Very disappointing! food was ok when it finally arrived."
  • "However tonight I’m afraid it was extremely disappointing, I ordered sirloin steak and it was extremely chewy."
  • "Which if it was a budget pub, would be fine, but the price was totally not reflected in what was served."
  • "Nive food but I asked for a lemonade as I wasn't drinking and it was basically soda water! Tasted awful."
  • "I felt it was slightly overpriced."
  • "The food was not worth the full price."

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