The Cove • Cafe Bar Venue Reviews Summary

Category: Cafe Whitby

Address: The Old Chapel, Chapel Street, Robin Hood's Bay, Whitby YO22 4SQ, United Kingdom

Phone: +441947880180

Rating: 4.5
based on 137 reviews.

Staff and Service

Pros:

  • "Really friendly helpful staff. The seafront terrace is a perfect location."
  • "Fantastic service and the staff are brilliant."
  • "All the staff and owners were extremely helpful and welcoming."
  • "Staff were so friendly and accommodating, and really made our trip to Robin Hood Bay feel special."
  • "The staff were very friendly too."
  • "Staff where super friendly and very helpful!"
  • "The staff could not be any more welcoming and hospitable!!"

Cons:

  • "Staff are really quite hard work in here."
  • "I don’t think I saw anyone crack a smile and I felt a nuisance when I asked for the water jugs to be refilled."
  • "The staff seemed stressed and not over friendly."
  • "Sadly the service could have been better as very slow however polite at times."
  • "Staff were either disorganised or overstretched."
  • "We felt ignored once seated."
  • "The majority of the staff were lovely but the older guy on the till was very abrupt to the point of being rude and a bit sarcastic."

Food Quality

Pros:

  • "Amazing sausage, bacon and mushroom roll. Cooked to perfection..."
  • "The food was lovely."
  • "Food was fantastic and super tasty."
  • "We had a scone which was warm with jam and cream and a pot of tea for two the scone was lovely and fresh..."
  • "The scone was warm and was one of the best I've ever had."
  • "The food was delicious and the Cove team were so helpful and kind."
  • "The food and drinks were excellent; altogether a most enjoyable lunch break with great views over the coast."

Cons:

  • "One of the worst panini's I've ever had. Burnt to charcoal on one side."
  • "The food was average and small portions for the price."
  • "Although the staff were very accommodating, the food was nothing short of awful."
  • "The food arrived cold."
  • "The pulled pork on the pulled pork bun tasted frozen."
  • "Great space, friendly staff. But, we went on our last night in the Bay to The Cove for pizza and we where disappointed, way too much cheese on the pizza, made it bland and unpleasant."
  • "Lovely place and location let down by the pricing and quality of the breakfast!"

Ambiance and Location

Pros:

  • "A great choice to sit out back and enjoy the view of Robin Hood's Bay."
  • "Breathtaking and amazing views across the sea if you are able to sit on the outside terrace."
  • "The venue is an absolutely stunning space with sea views and had everything that we needed."
  • "This beautifully central cafe is located accessibly in Robin Hood's Bay."
  • "Robin Hood's Bay has a lovely cafe with sea views."
  • "Lovely spacious cafe with outside seating area with fab views of the bay."
  • "Fabulous cafe bar with a lofty quirky interior and lovely outdoor terrace with a stunning view of the sea."

Cons:

  • "Called in this morning wanting to have breakfast and immediately saw two wet and smelly dogs being allowed to run around freely..."
  • "I would say AVOID this coffee shop at all costs."
  • "Middle of the day was told they're closed, not serving anything at all because they had to 'move a fridge'. Very lackluster attitude and experience. Avoid."
  • "Whilst this cafe has a lovely view and the food was good enough, the manager is extremely rude and is incapable of handling any form of stress."
  • "Service slow to non existent, lots of youngsters behind counter..."
  • "The food and drink is satisfactory but the dog friendly status means it smells and sounds like Crufts at times."
  • "This could be a great place with a great outdoor area at the back overlooking the sea. Inside is nicely decorated. Sadly the service could have been better."

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