Address: 294 Roman Rd, Mountnessing, Brentwood CM15 0TZ, United Kingdom
Phone: +441277352461
Rating: 4.2
based on 264 reviews.
Food Quality
Pros:
"The food was good too, the roast turkey went down well with the meat eaters, and the veggie & vegan options I chose were more than ok."
"The food was amazing."
"It was Fish Friday so there was a lovely specials menu which we both ate off, the food both tasted and was presented beautifully."
"The falafel starter was very good."
"Beetroot and goats cheese Tarte tatin was delicious and the turkey Christmas meal was substantial."
"The food was well presented and very tasty."
"The food was absolutely lovely! The lamb was perfectly cooked, with plenty of tasty veggies, and the kids portions are very generously sized."
Cons:
"Desert blackcurrant mousse- tasteless, only the ice cream and passion fruit jam around the mousse were nice."
"The food itself was average and we left quite a bit."
"The food was really disappointing."
"Cold plate barely warm food, nice Yorkshire pudding, two mediocre slices of tough beef."
"Food was tepid when served."
"The food was nice except the starters was cold."
"The food was bland and not very hot."
Staff and Service
Pros:
"The staff were really attentive, especially the young girl and the manager on duty who looked after us from start to finish."
"The staff were excellent, polite, helpful & accommodating."
"The staff are so friendly and accommodating."
"The happy service and an apology from a waitress is the only reason we stayed."
"The staff were all lovely and the venue was great."
"All the staff are really friendly and as helpful as can be."
"The members of staff were very professional and attentive without being intrusive."
Cons:
"Staff, such as there were, just appeared utterly disinterested."
"Overall the food was ok, but the service was extremely poor and won’t be returning in a hurry that’s for sure."
"The standard of service was dreadful."
"Service wasn’t fantastic, the young girl asked if we wanted desert and we asked if she could give us 5 as only just finished our main course and she then ignored us for 40 minutes."
"Resteraunt run by un attentive teenagers, waited ages for our drink orders."
"The couldn’t care less attitude by manager was shocking."
"Service was slow."
Ambiance and Decor
Pros:
"This restaurant was really nice decors and well layout."
"The pub itself is a lovely building, very nicely decorated inside, plenty of old wood beams and that kind of thing."
"The pub is beautiful with Tudor beams and small coves."
"Great food, friendly staff, lovely atmosphere."
"Perfect for a night catching up with good friends."
"Ambiance was excellent, could easily hold a conversation without straining to hear."
"Beautiful decor and outside seating areas."
Cons:
"The appearance this time looked a bit tired with peeling paint and leaves in the bar area."
"The male waiter tried to clear the plates before I had finished."
"Don’t go there if you like a friendly welcome try the Rose up the road."
"Having rang in the week to check gluten free options we were told 'of course' for our Sunday meal. The follow through was not actually so great."
"Sat outside and ordered via QR code. Food arrived without cutlery, large bottle of sparkling water without any glasses provided."
"Another friend had more fat on her pork belly than pork."
"The lack of customer service is appalling after calling twice to try and speak to a manager with nobody helping."