Trawler's Catch Reviews Summary

Food Quality

Pros:

• "Food was lovely."
• "The cod was nice, chips were fresh, curry was nice."
• "The food is reliably tasty every time."
• "Absolutely superb fish and chips. One of the best I've ever had."
• "The fish itself was huge and chips were a good size."
• "Cod was fleshy, big and delicious, my partner loved his halibut."
• "Fantastic chippy lunch in skeggy. Chips well cooked and tasty, my cod was flakey with crispy batter."
• "Absolutely gorgeous fish and chips."

Cons:

• "The chips were rubbish, white with no taste."
• "Fish batter was crispy though too greasy. But chips were anaemic and barely in the fryer to have any colour on them."
• "Trawlers Catch has massively gone down hill since it opened."
• "If I'm going to be picky the Fish was a little dry."
• "The fish and chips ordered were awful never seen so many eyes or bad bits in them the fish didn't taste right."
• "Had 2 portions of fish, chips an peas, which were served quickly, ended up both of us had food poisoning that night."
• "Food wasn't the best and I got given less food than I originally ordered, had to tell them my order again."
• "The food was bland."

Customer Service

Pros:

• "Good service once we were served and there was loads of seating."
• "Really quick friendly service and some of the best fish and chips I've had!"
• "The staff are very helpful and even assisted with my father's fussy coffee demands."
• "Star of the whole experience was a lovely lady called Debbie who talked to myself, my wife and toddler."
• "Staff were courteous and service was great."
• "Friendly and welcoming atmosphere. Will definitely return."
• "Staff were very friendly and welcoming."
• "Service from young lady who took order was excellent."

Cons:

• "We waited 30 minutes in line and not because it was overly busy but because it just seems like the customer service is poor."
• "I had a little mistake with my order as she forgot to pack one of my fish and chips but I went back in when I realised."
• "The employee who took our order wasn't as warm and friendly as the greeters outside."
• "Unfortunately for me the quality was not the best. The haddock and chips didn't have the fresh taste that good chippies have."
• "My only groan is the loud music played from the nightclub next door."
• "The kebab side was poor chicken was bad the chips were not very nice either especially for the price we were charged."
• "Asked for a 4 piece nugget and chips as son was not too hungry was told by RUDE woman 'that's the kids menu'."
• "Very rude female dark haired manager snapping at costumes lack of compassion."

Atmosphere & Theme

Pros:

• "Loved this fish and chip shop. The shop itself had a lovely ship/pirates theme."
• "The place is filled with pirate/nautical themed decor and plenty of seating."
• "The interior / exterior decor is very impressive."
• "Inside is decorated really well, lots for children to look at!"
• "Restaurant is licensed so you can get an alcoholic beverage if you wish."
• "Seating area is decked out in a pirate decor and looks really good."

Cons:

• "Gets quite loud inside, especially in high season."
• "The only gripe with the place is the constant pirate voice audio!"
• "Their whole budget has gone into that over the top annoying monstrosity of a animatronic display above the shop."
• "Big portions of fish and chips, v tasty. Big place but well organised. The outside noisy adverts (pirate theme) on a virtually constant loop wasn't good."
• "Don't wast your money gave me food positioning and staff are so rude plus thay delete your comments on Facebook."