Harvester Sea Horse Poole Reviews Summary

Food Quality

Pros:

• "The gammon was super tasty and chips were excellent, eggs perfectly cooked yokey and not raw on top."
• "The food was cooked well."
• "The food was amazing .omg the steaks are melt in your mouth delicious."
• "The main (burger pictured) was good, warm and tasty."
• "Their *Ultimate* breakfast was exceptionally good, well cooked and very tasty."
• "The food arrived hot, was well presented and tasted good."
• "Food was absolutely amazing."

Cons:

• "Food took over an hour to come, staff throw it on the table and walk off never to be seen again."
• "The kids pizza looked like a Chicago town frozen one, and the kids pasta was clearly a ready meal."
• "Our breakfasts were almost cold, our eggs were hard and the scrambled egg was hard."
• "No allergens label on it just assumed it was norm Coleslaw but turned out not to be in this case my mouth was on fire."
• "The mushrooms were cold on the bottom and the sauce had a skin on it."
• "The sausages were so over done it was impossible to cut them up let alone eat them."
• "The hash browns had no taste, the mushroom so greasy."

Service

Pros:

• "We would like to commend the kitchen team & Rhys W in particular for their concern & time."
• "Annie she was absolutely wonderful very attentive warm and welcoming."
• "The service given by Alesha was simply amazing and she was cheerful and gave us fantastic customer service."
• "Olivia our waitress was very good and a credit to the harvester chain."
• "Service was really friendly, food was good."
• "Served by Dan, cracking personality and couldn't do anymore to make our visit amazing!"
• "Our server Sarah was absolutely outstanding, nothing was too much hassle."

Cons:

• "At 16:00 on a Friday afternoon it felt like the local boozer as opposed to a restaurant."
• "The service was slow after having our meal and waiting quite a while for the desserts."
• "The waitress K.C. was rude, noisy, only interested in tipping."
• "The server who she's asked to take over our table and the table behind us simply .... Forgot about us."
• "Service was extremely slow! We waited over 40 minutes for a bowl of kids fruit!"
• "We have waited 20 min in between the doors and no one was bothered to ask us why we waiting…"
• "NEVER in my life have I experienced such poor customer service."

Cleanliness

Pros:

• "The toilets were partially clean, there was an extremely dirty and rusty radiator and a toilet with severe mould all up the wall!"
• "Clean and tidy and all staff were very pleasant and polite."
• "The salad bar is great and the sauces are amazing."
• "The food we had was great and the salad bar looked fresh and the choices plenty and all very tasty."
• "Felt very safe with covid measures in place too."

Cons:

• "We left because everything was filthy, the floor was greasy. Carpets were filthy."
• "Unfortunately the restaurant was so understaffed, lots of the tables weren't cleared."
• "The salad bar was awful, the lettuce was brown, most things were nearly empty except the lettuce."
• "The restaurant was very dirty, and in poor condition."
• "There was human feces over the toilet seat."
• "One toilet was just full of poo and tissue."
• "If you suffer with O.C.D then probably not the best place to dine. Dirty cutlery sticky menus and tables, hygiene appeared a low standard."

Value for Money

Pros:

• "Brilliant value for money at £9.99 for unlimited breakfast and drinks."
• "Food is great value for money."
• "Very good prices and more than enough in portion size, too much for me but all very tasty."
• "The lunchtime deal is good value."
• "The food was very good value for money, I paid £20 for the two courses and unlimited drinks."
• "Great cheap breakfast! Great for kids."
• "Loads of parking too which add bonus point to my experience."

Cons:

• "Santa, sorry to say, was a sad state of affairs. Not a lot to say and £9.99 to only get a rubbish bag with paper in was a disappointment."
• "Nearly £50 for food that was so bad was disheartening but I won't be visiting again."
• "I guess it’s a case of you get what you pay for."
• "Price too high for what you get. Better off going to a McDonald's."
• "My partner's big plaque was smaller than a normal plate not worth the money."
• "Harvester is low standard, but isn’t that cheap anyway."
• "However, drink prices in the drinks menu were not what was charged! A bottle of Barefoot White Zinfandel was £16.50 on the menu, charged £17.50!"