Love Those Lashes Reviews Summary

Staff Professionalism and Friendliness

Pros:

• "Loved Alisons friendly manner. Attention to detail."
• "Gemma was really welcoming and made me feel at ease."
• "Gemma is not only a brow and lash expert...she is an absolute pro at making your time with her a delight."
• "Such a lovely environment and lovely people, made me feel real comfortable and at ease."
• "Jenni was really friendly, explained what she was doing during the whole process and did a lovely job."
• "Olivia was so nice, and she did a wonderful job. My eyelashes look AMAZING!"
• "Dahlia was lovely and very welcoming."

Cons:

• "I was not told that she must be under training or new to it."
• "I ended up having to get them removed less than a week after getting them, wasn't best pleased."
• "It’s a scam that’s all. And you nw it’s shame still you guys have not look a matter because u don’t want to return the deposit and not only also delete my comments on instagram you guys block me."
• "These were by far the worst lashes I've ever had."
• "Ruined when this crowd called her at 4:50pm the day before her Saturday appointment to cancel it."
• "Absolutely appalling service and completely unprofessional from this place."
• "Unfortunately, this was not the experience I had with my actual treatment. To put it simply the person who did my treatments made me feel like nothing more than an inconvenience from the get go."

Salon Atmosphere and Environment

Pros:

• "Salon is beautiful and staff are all so friendly and professional."
• "I loved the atmosphere at the reception and in the beauty clinic."
• "The salon itself is so fun and unique, all the staff are welcoming and made me feel so comfortable during my first appointment."
• "It's a really cool trendy looking place."
• "Everyone was super friendly and the salon felt like a safe, clean environment."
• "The salons are very clean and cosy with lovely staff."
• "The salon is beautiful."

Cons:

• "I ended up paying £10 for parking which was a sting but that wasn't the fault of the salon."
• "Used to use this lash place all the time, missed an appointment once through my own human error and was charged full price."
• "I am really disappointed I spent so much on lashes in 1 week and paid for removal twice."
• "I had a very nice appointment. I arrived 20 minutes late due to not knowing the area and getting myself lost."
• "There is no manager just a receptionist and am not able to talk anyone there is only one tech."
• "I was not offered to still come to my appointment even if I was a little late."
• "Sadly, I was extremely disappointed with the service especially for the amount I paid."

Lash and Brow Treatment Quality

Pros:

• "My lashes are just perfect."
• "Naomi made me such a happy lady today, lovely set of natural looking lashes put on."
• "Couldn’t believe how natural my lashes look, they are perfect!"
• "The best eyelash extensions I have ever had."
• "Love my Russian Volume lashes."
• "They are a great bunch. Very professional and friendly. I love my lashes and brows. Never had a bad job."
• "The treatment itself was very relaxing and not at all uncomfortable."