German Doner Kebab Reviews Summary

Food Quality

Pros:

• "The chicken quesadilla, my personal favorite, was delicious and perfectly prepared."
• "The OG meals which were both hot and tasty."
• "The thinly sliced, perfectly seasoned beef and chicken were cooked to perfection."
• "The food is exceptional! Very tasty and well prepared."
• "The kebabs absolutely delicious, with a perfect balance of spices and flavors."
• "The meat was perfectly cooked, and the vegetables were fresh and flavourful."
• "The beef and chicken donner are tender and tasty but not greasy!"
• "The quality of the food is top drawer as it's always freshly prepared."

Cons:

• "The quesadillas had no filling in half of them and the fillings were wrong."
• "The donner was a mix of beef and chicken which I could not differentiate and only occupied half the naan."
• "Ordered box mixed meat with chips and 'went large' for an extra £2.50. The portion I received was very small."
• "Awful cold paper thin meat and very little of it."
• "Disappointing. Eaten at various GDK’s but the 1st time I’ve had cold donner whilst dining in."
• "Cheap Meat so thin you can nearly see through it."
• "The kebab itself was good, but it was very overpriced for the portion size."
• "The food wouldn't of fed a nat, it was cold, and looked like it had been used as a football!!!"

Customer Service

Pros:

• "The standout, however, was the exceptional service provided by Farsim."
• "The customer service was top-notch, with staff being attentive and friendly throughout."
• "Staff are always happy, friendly and helpful; particularly Farsim."
• "The girl on the till was very polite and lovely to deal with."
• "The staff was friendly and the prices were very reasonable during weekdays."
• "The staff is extremely friendly."
• "The person who took my order in the Lancaster branch named Magdalena was extremely patient and polite."
• "Really cheered me up to walk in to a bubbly happy Girl on the till called Magdalena!"

Cons:

• "I arrived and the girl on the counter was too busy sorting the delivery drivers out."
• "The lady behind the counter is inattentive and is having a conversation through her earpods whilst taking orders."
• "The staff were more concerned about making their online deliveries on time than acknowledging the customers who came to dine in."
• "Shocked by the standards of this shop and not to mention the lady serving name beginning with a r she was rude."
• "The staff advised that they no longer offer meal deals. And the menus are incorrect."
• "The staff were arguing inside which made the environment unpleasant."
• "Staff a bit miserable, was clean inside tho but went to toilet went to wash my hands & there was no soap!"
• "Food was spot on but service was shocking and order details are often overlooked."

Value for Money

Pros:

• "Good value for money, particularly as they do blue light discount."
• "The serving size was generous, and I was pleasantly surprised by the affordability of the meal."
• "The meat and vegetables are very tasty, feels like a real kebab!"
• "The prices are also very reasonable, especially considering the large portions you get."
• "The break and meat here is completely different to that from your local takeaway."
• "Amazing place, Radhika at the counter is really sweet and makes the experience even better!"
• "Fantastic Halal Donner Kebabs. Donner Box and a drink, £4.99, it's a steal."
• "Ordered a takeaway, the women rang saying they have no beef donner we agreed saying I'll have chicken donner."

Cons:

• "We paid for spicy chips and found only the top of the fries had spice on."
• "The miniscule fries portion was disappointing."
• "Prices don't match their posters! The staff barely understands English."
• "First time...I ordered box mixed meat with chips and 'went large' for an extra £2.50. Not value at nearly a tenner."
• "The meals are quite expensive but you can eat on a £5 budget."
• "Better than KFC. Very nice variety of food and it filled our family very nicely."
• "The kebabs were basically salad sandwiches and even if the meat was wagyu fillet steak they were overpriced."
• "I just paid 8£ for 5 cheesy chilli bites (that came without any dips) and what appears to be a tortilla bread stuffed with donner."