Address: 50 Murray Pl, Stirling, FK8 2BX, United Kingdom
Phone: +441786447733
Rating: 4.0
based on 119 reviews.
Food Quality
Pros:
"Chicken kebab is delicious, I love it."
"Food is great, but not cheap and sometimes are a bit shy with the flaming spice."
"The food quality was Absolute epic."
"Just what i needed after finishing a 12 hour shift, generous portions, they pack the meat."
"As a vegetarian, the veggie burger was absolutely delicious."
"Beautiful place and people, love the food and is perfect for when bulking."
"The food here was amazing and the staff were nice and polite."
"Amazing food and amazing service."
Cons:
"I've been served 3 times with undercooked chicken. This is serious and can cause illness."
"This place used to be good but now not so much. The portion of chicken they put in my sandwich was very very less."
"Chilli cheese bites were super greasy and the kebab was so meh."
"The food and the restaurant itself were cold."
"Food was cold and the donner box was half filled. For the price it was terrible."
"It appears they might have taken down my previous review, this is genuinely the worst döner I have had in my life, greasy, cold."
"Waited 30/40 mins for two meals. Got both orders wrong and a pathetic amount of meat on large (with extra meat) and supposed plain."
"I ordered a chicken donnar kebab, Chicken was absaloutey rock solid, was like trying to swallow bones."
Service and Staff
Pros:
"Food was delivered to my table by a very nice friendly server - couldn't fault it!"
"The young man that seems to be in charge at the counter in the evening is polite and has exceptionally customer care."
"Server David was very polite and a kind gent at service."
"Served by Shraz and he was just exceptional."
"The staff is extremely nice, patient and helpful."
"One of the best fast food joints in Stirling. I am always greeted by a happy and friendly staff."
"Great to finally have a German Kebap place in Stirling."
"The first time I have went the host was polite and welcoming."
Cons:
"If I personally witness one of your staff members intimidate and scare a puppy again, I fear I won’t be able to restrain the righteous anger."
"Food was decent, the manager with the glasses was awful, rude."
"Problem with payment when ordered. A staff member came and said they could not process our order."
"Very poor service. Half order was brought to table which was dumped on table with no indication."
"The manager refused to acknowledge us and avoided eye contact, taken home and items missing and it was cold."
"Waited an hour and a half for food inside and the manager refused to acknowledge us and avoided eye contact."
"Sacked a member of staff for taking tips when they were told by the manager that was fine during their first week."
"I worked there and the place is a mess, the manager has no idea what he's doing."
Order Accuracy and Wait Times
Pros:
"Surprised at some of the negative reviews,
all I can think is that these were teething problems during the initial months from opening."
"My food has always been ready in minutes no complaints."
"Fantastic meal. Service was pretty quick despite previous reviews."
"Went during opening week and the food from quite a while, thought I'd give it another chance and really glad I did."
"Update: went back, served in 15 minutes, good service (more efficiently managed now), and very tasty food!"
"First visit and very impressed. Greeted at the door and shown to a table, menu and ordering process explained, place was spotlessly clean."
"Came here for my lunch today to be greeted by a lovely lady on the till, she took my through my order with ease as it was my first time eating here."
"The first time I have went the host was polite and welcoming, waiting time was just as good as other restaurants 5-10 minutes, food was hot and amazing."
Cons:
"Took two long to prefer on the app, so I just used the big touchscreen."
"Waited 30/40 mins for two meals. Got both orders wrong and a pathetic amount of meat on large (with extra meat) and supposed plain."
"I usually love the food here but the last 2 times I have ordered, my order has not been correct."
"Waited over an hour food still wasn't ready."
"Waited an hour and a half for food inside and the manager refused to acknowledge us and avoided eye contact, taken home and items missing and it was cold."
"The wait was way too long. arrived and told around 50 mins well it wasn't. The wait is around 2 hours."
"Waited over an hour food still wasn't ready also I understand it's a new store that has been open but there wasn't even a queue outside."
"Waited half an hour for one kebab to take away. Halfway through the food I found a hair inside!"
Value for Money
Pros:
"Food is great, but not cheap and sometimes are a bit shy with the flaming spice."
"Just what i needed after finishing a 12 hour shift, generous portions, they pack the meat."
"The food here was amazing and the staff were nice and polite, the only reason it's 4 stars and not 5 is that they bring all the food out separately."
"I ordered the classic kebab which was excellent. My company also enjoyed the food well!"
"I enjoyed a tasty kebab, service was quite fast with friendly staff, good value for the money."
"One of the best fast food joints in Stirling. I am always greeted by a happy and friendly staff and always have the best experience."
"First time I've tried here, thought about it lots of times but never came, expected it to be a bit pricey and not big portions but I was wrong, a fair price and a good sized kebab."
"The first time I have went the host was polite and welcoming, waiting time was just as good as other restaurants 5-10 minutes, food was hot and amazing."
Cons:
"This place used to be good but now not so much. The taste was good but the high price compared to a very small
portion of chicken in the OG kebab was disappointing."
"If I personally witness one of your staff members intimidate and scare a puppy again, I fear I won’t be able to restrain the righteous anger."
"Dont order extra doner, they simply dont add extra and still charge you."
"The food and the restaurant itself were cold. Especially since the food for two people was around £35."
"Waited 30/40 mins for two meals. Complete waste of money, no refund or new food offered just a discount IF I came back in."
"Was told it would be a 30 min wait for food. Kitchen looked so disorganised and messy, food left lying on surfaces, people doing nothing whilst others rushing about."
"Went in here for the first time on boxing day 2022, my doner panini had about 2 stripes of meat on it 1 slice of tomato and 3 bits of onion. It cost £20 for it."
"Food was cold and the donner box was half filled. For the price it was terrible."