Slug & Lettuce - Quayside Newcastle Reviews Summary

Service

Pros:

• "The girl who brought us our food was also lovely, friendly and chatty."
• "Really enjoyed bottomless brunch here for a friend's birthday. The food was amazing and Callum who was serving us needs a medal!"
• "Our server Robyn was excellent, she kept the drinks flowing the whole two hours."
• "Our table had 3 servers James Reece and Sarah who were great."
• "Malibu was an amazing waitress she was so lovely and helpful and brought our drinks round super fast can’t recommend her enough."
• "Beth was amazing, extended our time so we still had the 2 hour slot & was extremely helpful and attentive."
• "He was very attentive to us the whole time, friendly, professional and very lovely!"

Cons:

• "Kicked out of our seats by a grumpy member of staff who claimed the table was reserved. No sign in site so a more polite approach from the staff member would have been appropriate."
• "The manager avoided us."
• "Poor service this afternoon. Very very slow to bring food out to our table."
• "Waited 20 minutes to be served at bar only to have a very rude and slow response from the bar staff."
• "The manager, Mark I think his name was, came to our table and basically told us to hurry up and move on."
• "The bouncer was quite rude and blunt."
• "Awful experience. Staff not bothered. Management not bothered."

Food Quality

Pros:

• "Ordered the chicken and bacon bbq wrap with fries. It was fantastic. Partner ordered the southern fried chicken wrap which was also great."
• "Choices of drinks for the bottomless brunch were great and food was lovely as well."
• "Lovely food made by Caroline the chef."
• "The food is good and the staff is nice."
• "The food was really nice the drinks even better."
• "Food was good and the girl who was serving was trying her best."
• "Amazing drinks and amazing food."

Cons:

• "The prawns were like hard leather - inedible. The chicken was plastic."
• "The food however, was all cold, and I don't mean not hot, I mean actually cold."
• "Food was terrible, my steak was like a brick and half our order never turned up."
• "Nice place but chicken was very bad quality and tasted like jelly."
• "The rest of the meals were mediocre and nothing special."
• "The children’s chicken burger wasn’t very nice so it ended up being left."
• "The food was really poor and the chef obviously could not be bothered."

Ambiance & Location

Pros:

• "Perfect place for a view of the quayside."
• "Looked absolutely stunning inside. Wasn't busy (but it was a Wednesday afternoon). Very spacious with plenty of areas to dine."
• "Lovely contemporary bar on the Quayside of Newcastle."
• "This place was excellent. It had a really lovely vibe."
• "Great location nice bar plenty of places to sit and a lovely decorated table for special occasions."
• "The atmosphere was great. I had the bacon cheese burger and it was delicious."
• "Favorite place in Newcastle!"

Cons:

• "Top of bar was sticky and the floor was even worse ladies toilets not very clean and no toilet roll."
• "The most, disgusting S&L I’ve ever been to... I felt like I was in a club bathroom."
• "There is no signage to show you how to get in and the only 2 visible entrances have stairs."
• "Personally the music was far too loud and I could barely hear anyone speak even at such a close distance."
• "Impossible to navigate alone as a wheelchair user."
• "Always overcrowded and not enough seating."
• "Overcrowding and lack of real atmosphere for the quayside, real disappointment."

Accessibility

Pros:

• "Enough space that pushchairs are manageable."
• "Well presented and seating outdoors available."
• "Big and airy with lots of natural light and views of the Tyne bridge."
• "Nicely located and easy access."