Broomside park Beefeater Reviews Summary

Service

Pros:

• "The service was all done with a smile and a helpfulness that was brilliant."
• "Always pleasant and professional staff."
• "The staff were amazing. We tried the Mocktails and they were so good."
• "Staff were attentive and food was served quickly."
• "The staff here rescued a near disaster. Wedding reception Hotel cancelled a bride and Grooms reception 2 hours before wedding service."
• "The staff are really friendly nothing is too much trouble no matter what the request."
• "Service is first class. Special mention to Josh."

Cons:

• "terrible customer service!!! morning ruined!!"
• "Service here is basic. No personality, no conversation and no smile."
• "The waitress's disapproving attitude was completely unwarranted."
• "Service was slow waited over 45 minutes from order to food being served."
• "Sent two beers back twice as tasted very bad, long wait for drinks to arrive in beer garden."
• "The waitress wasn't even aware she messed up didn't apologise."
• "Waited a long time for the bill then waited even longer to pay it."

Food Quality

Pros:

• "Food as ever was brilliant."
• "We enjoyed drinks and a meal here. And would highly recommend a visit."
• "The steak was beautiful with triple cooked chips mushroom and tomatoes, there was also a selection of sides."
• "I ordered the mixed grill which was delicious"
• "Whole family had sirloin steaks and it was the best steak I've had for a long time. Juicy and very tasty."
• "food was delicious and they had a deal on we were unaware of making our meals pretty much half price."
• "Food was nice, freshly cooked and hot."

Cons:

• "Ordered Bbq Chicken Melt was £13.50 and look at what they brought to the table its a joke."
• "The food wasn't particularly hot and the portion sizes not that impressive."
• "Food was terrible. Tasteless and way too greasy."
• "Fish was grey and lacking flavour."
• "Over priced and food not cooked well at all."
• "Very poor Sunday lunch ....beef not tender at all...very chewy."
• "Went with a retro prawn cocktail which was just a few prawns in 1000 island dressing on a pile of torn, wet lettuce leaves instead of crisp, shredded iceberg."

Atmosphere & Cleanliness

Pros:

• "Quiet a nice place to eat."
• "Nice surroundings."
• "The restaurant is always spotlessly clean and tidy and all of the staff are so friendly, polite and helpful."
• "Nice surroundings like the idea of putting your registration in knowing you will always get parked."
• "Seating area is very comfy."
• "Really clean and tidy too."
• "The restaurant is well spaced out, comfortable and relaxed."

Cons:

• "Horrible place. One start is not enough to express my disappointed."
• "Nether seen a restaurant with such miserable staff."
• "it is soleless and cold and has lost any atmosphere it had quite simply it's not good at all."
• "Just to mention the carpet was very dirty. .piles of muck and fluff. ...very disappointed"
• "The fabric chairs were absolutely filthy and in desperate need of a clean, the ladies toilets were out of use and the disabled toilet needed cleaning."
• "Cold seating position with door wide open nearby."
• "A family with a large amount of kids were just letting them run around the place which is not fair on other dinners."

Value

Pros:

• "The breakfast was an absolute bargain costing just £8.99 for an all you can eat cooked and continental breakfast with both kids eating free."
• "The sirloin steak was excellent for the price paid!"
• "Keep a watch out for occasional discount offers to save money (local leaflet drops or just Google 'beefeater discount')."
• "And even better we had a voucher for 30% off main meals."
• "Lunch time menu was very reasonably priced and tasty."
• "Price is reasonable."
• "Food really good quality and value for money."

Cons:

• "£10 for a pint of Carling and a large glass of wine that's quite expensive."
• "Don't go here if your hungry portions are terrible and the price is shocking for what you get... I got the haddock it said large I've seen bigger gold fish at the fairground..."
• "Bit more expensive then it should be."
• "Prices too much. What's happened to prices, should do lunch menus 7 days a week, what makes a weekend more expensive with only main menu available."
• "Food was horrible food came out really quick but was absolutely shocking for nearly 60 pound per person."
• "Wife's lemon drizzle cake about the size of an after eight mint.. £29 for 2 mains, drinks & puds, more than I like to pay for a daytime meal."
• "The food cost here used to be good but not anymore... 4 adults and 2 kids for microwave pub food would have been at least 90 odd."