Clarks Village Reviews Summary

Shopping Experience

Pros:

• "From high-end designer brands to popular high street stores, there is something for everyone here."
• "Good variety of outlet shops, none particularly cheaper than the high street but all in one place so a pleasant shopping experience for the whole family."
• "All the shops were clean well set out and well presented."
• "A large selection of well known brand name shops with a varying choice of Clothing, Gifts, Food etc."
• "Most of the shops have very good discounts over high street shops so it's well worth a visit."
• "Every single shop we went into gave the very best customer service, including Jack Wolfskin, Levi's, Lindt, White Stuff and Molton Brown."
• "There are over 80 stores here to choose from, all together in one place."

Cons:

• "The only downside currently is that there are quite a few empty store fronts."
• "Quite a few empty ones, just like other outlets and towns."
• "Disappointed, not as good as I remember, several shops were closed or closing."
• "Some of my favourite shops have closed in the last few years but there are still plenty of decent brands."
• "I used to love Clarks and having a wander about but so many of the shops that I liked have gone and have been replaced either with junk shops or kitchenware."
• "Clarks village itself is pretty mediocre, the shops arnt that great but I suppose it depends on what you are looking for."
• "Clarks Village has gone down hill over the years, at one time we would go there almost weekly, and get a good bargen, now most of the shops we use to know have gone."

Facilities & Accessibility

Pros:

• "Love Clarks village - great selection of shops, nice clean toilets, awesome play area for the kids."
• "The staff is incredibly helpful and professional, always ready to offer advice and assist in finding the perfect purchase."
• "Car parking is good. Site access is straightforward off the main road."
• "There are lots of toilet facilities, baby change facilities, restaurants, cafes and food huts."
• "Wheelchair accessible. Good clean facilities on site."
• "Good disabled access too."
• "The staff at Clarks Village are incredibly friendly and helpful."

Cons:

• "The maps on the boards are small print, and there's no easy logical route through the centre."
• "The actual shopping area is really pretty and clean, toilets situated by the car park so bit of a trek from the other side of shopping complex."
• "Good shops but no wheelchair access from most of them! Sports Direct was particularly bad with very narrow aisles."
• "The car park uses 'pay by app', which is fine as I use that everywhere I go... BUT there is not a good signal here (on O2) so I couldn't access the app."
• "I found the standard parking really difficult to get in and out of, the spaces were pretty narrow."
• "Car parking always seems to be tricky when we have visited and could do with additional disability parking."
• "You pay to use the car parks, which is a stupid idea."

Dining Options

Pros:

• "The food options are good too, try the gyros from the food truck in the centre or gourmet burger!"
• "The food court had several restaurants, mostly large chains but the variety was enough for most people."
• "Another aspect that impressed me about Clarks Village is the range of dining options available."
• "The food is delicious and the atmosphere is relaxed, making it the perfect place to refuel during your shopping spree."
• "Water bowls for dogs outside most of the shops and nice seated areas outside."
• "The eateries are small but offer a great choice of foods."
• "Good choice of restaurants."

Cons:

• "Not many food options on the site but they do have some seasonal stalls so these can be good options."
• "Food and drink outlets tend to be expensive with good alternatives in the adjacent town centre."
• "Love shopping here. But could do with more range of food places."
• "Great selection of stores but the lack of actual food locations let's it down."
• "Food selections are really good and very fairly priced."
• "Most food and drink areas were near to car park 2."
• "Its a discount outlet but perhaps not as discount as one might like considering the power of the Internet."

Customer Service

Pros:

• "The staff is incredibly helpful and professional, always ready to offer advice and assist in finding the perfect purchase."
• "Every single shop we went into gave the very best customer service, including Jack Wolfskin, Levi's, Lindt, White Stuff and Molton Brown."
• "The staff at Clarks Village are incredibly friendly and helpful."
• "Always friendly and helpful staff."
• "Their knowledge and expertise made my shopping experience even more enjoyable."
• "The centre staff were friendly and welcoming."
• "Fantastic choice of shops and eateries and places to sit and rest."

Cons:

• "Had a lovely time at Clark’s Village however the woman at Emma Bridgewater had absolutely appalling manners."
• "When I spoke to one of the sales assistants she ignored me and walked off!!"
• "Clarke's Village is a great place for shopping but doesn't cater for Mums and little ones."
• "So overpriced, the original prices were never what they were so they try to convince you its a bargain but it's not."
• "I was very disappointed, I took a coach there and saw everything it had to offer in an hour and had to hang around for a few more hours for the coach."
• "Clarks Village has gone down hill over the years, at one time we would go there almost weekly, and get a good bargen, now most of the shops we use to know have gone."
• "Its better than those inner city department malls."

Value for Money

Pros:

• "Most of the shops have very good discounts over high street shops so it's well worth a visit."
• "What sets this outlet center apart is the incredible discounts and deals you can find."
• "Great variety of shops with great deals."
• "Plenty of designer brands that all offer a decent and genuine discount on their product range."
• "Got home and did a price comparison and the prices are still a bit cheaper there."
• "I found everything I needed there, but the discounts, they are amazing."
• "Great offers if you're in the area go its great well kept gardens spotless clean easy parking just a great day out others need to take a look at this place."

Cons:

• "Prices are no cheaper than at home, in fact in a lot of cases more expensive."
• "Some of the shops are more expensive than some on high streets selling the same products, so don't expect big savings everywhere."
• "Would be nice to see some clarity between discontinued items and current lines to understand whether this place offers good value for money."
• "Most was discounted right down to few pounds per something, that used to cost 60-70£."
• "So overpriced, the original prices were never what they were so they try to convince you its a bargain but it's not."
• "Well overpriced, you can buy for half the price online."
• "This place used to be well worth the 3 hr round trip and be guaranteed discount shopping."

Atmosphere & Environment

Pros:

• "Located further away from big cities and main roads, this shopping outlet is a hidden gem in the beautiful rural area of south west England."
• "There are various events and activities happening throughout the year, creating a vibrant and lively atmosphere."
• "The area with very well kept and in a nice setting, quite a few food outlets from snacks to restaurants on site so options for all tastes."
• "What I loved most about Clarks Village is the sense of community it fosters."
• "The atmosphere at Clarks Village is simply delightful."
• "A well planned shopping Village with ample outside seating in well-kept surroundings."
• "The whole place is a fun experience, well worth a visit."