Dalton Park Reviews Summary

Shopping Experience

Pros:

• "Spacious, open but shaded, and a relaxing atmosphere."
• "Good parking, spacious shopping area and good range of shops with a range of food/snack places available."
• "Great place for shopping with lots of great stores."
• "Wonderful place to shop with wide range of outlets including m and s, next, levis, Gap, Clark's, curt Miller's etc."
• "Fantastic range of stores where you need a good few hours to explore."
• "Very good shopping experience. All the staff in the stores were helpful and served you at the till with smile."
• "An outlet retail park with variety of outlets shops, including Next, Adidas, Regatta, M&S, Sports direct and GAP are few to mention."

Cons:

• "The only negative is that quite a few people are still not observing the one way system, despite the regular polite tanoy requests for them to do so."
• "It is undercover but is always freezing in the winter months."
• "Shops are adequate. Traffic management is horrendous."
• "Point to note- some purchases were left with security tag still attached and had to return to another store next day to remove."
• "M and S felt like a jumble sale."
• "The only downside is the parking. We visited on a weekday morning and there weren't many spaces available."
• "It's not bad but the Cinema needs to be reopened."

Facilities & Accessibility

Pros:

• "Toilets which are usually clean and tidy."
• "Had a really good experience at Dalton Park as I was worried about my mam in a wheelchair, BUT it was great and we managed to look round all the shops with ease and space to manoeuvre."
• "As always parking was easy always plenty of spaces."
• "Lovely Christmas lighting and wasn't too busy."
• "With the covid outbreak the steps they have taken are great."
• "The place is kept very clean and the cleaning team were quite regularly cleaning all of the 'hotspots' for dogs to wee!"
• "Starting from the beginning, very good amount of parking with ample disabled parking included too."

Cons:

• "Long time since I was last there and it was very disappointing."
• "Now, not so much. Quite a lot of empty shop units and those that are open don't have much on offer."
• "Still not the most exciting place a good few shops still empty."
• "Dire, dreary and depressing. Dull, uninteresting shops selling dull, uninteresting stuff."
• "The parking though close to the centre is a little cramped, only one way in and out and can get busy at times."
• "The only other problem in cold or wet weather is that it is not completely covered."
• "Ladies toilets have absolutely tiny cubicles, you have to nearly stand on the toilet to close the door."

Value & Offers

Pros:

• "A really good place was Levi's and getting a pair of jeans for £35 which I thought was exceptionally good."
• "The range if shops is always changing but this keeps it interesting."
• "Nice vibe about the place, quite busy, too much to look at and great quality items."
• "£36 for 2 pairs of Levi's! Bloody bargain."
• "So lucky to have this outlet on the doorstep. Great selection of shops & lots of bargains to be had!!"
• "Prices are very good, some real bargains especially this Black Friday weekend."
• "Lots of different shops with good bargains to be had compared to full retail prices elsewhere!"

Cons:

• "It gets extremely cold and is basically a wind tunnel."
• "Sadly for the price, about £8 a meal not including a cuppa, it felt really over priced."
• "Most of the shops seem to be of the 'outlet' type. They're not particularly cheap and in the case of clothing have a limited range of sizes."
• "We went to skope menswear about 3 months ago and since then their prices have soared."
• "Love Dalton park but noticed the prices are a bit extreme."
• "It's a bit of a wind tunnel at times so remember a coat if it's cold and breezy."
• "Went into the boutique make-up shop, cant remember the name, when asking staff questions about eye liners they were extremely un-helpful & quite rude."

Customer Service

Pros:

• "Went to the Tempur shop & got great advice off a lady there & a Tempur brochure."
• "Staff were polite and helpful in all the shops we went into- well worth a visit."
• "The security staff are the best in the business."
• "All assistants were pleasant and nothing was a bother to them."
• "Customer service was definitely great & we will definitely be back that you for making our first visit as great as it was we will definitely be back again!!"
• "Service, quality and prices were excellent."
• "This is undoubtedly one of the best Retail Outlets I have visited."

Cons:

• "Went into the Fragrance Shop 3 times, and walked out 3 times as the staff failed to acknowledge my presence."
• "A long wait for subpar food."
• "Tripped in McDonald's in Dalton Park and my mobile went flying and broke. The manager rang at a later date to say security said they could do nothing about it."
• "The cafe we stopped at for a quick break wasn't the best. Dirty table, that they didn't clean up when the brought out drinks."
• "Only comment is not enough eateries had large queues everywhere for drinks and food even though it was fairly quiet."
• "It feels a bit weird and silly to have the offices and shopmobility so far from the bus stop."
• "Quite a few shops have shut."