Clevedon Hall Reviews Summary

Food Quality

Pros:

• "The food was fabulous and we had so many comments from our guests with the general consensus being 'the best wedding food they have ever had'."
• "Alex excelled in creating our amazing wedding food based on a bespoke menu (with many guests saying it was the best wedding breakfast they have ever had)."
• "The food was delicious and nicely presented."
• "The food was amazing - brought out quickly, generous portion sizes and really delicious."
• "The food .. oh my god the food!! It was INCREDIBLE. Literally everyone could not stop raving about it!"
• "The food was impeccable with many people saying it was the best wedding food they’d eaten."
• "The food is stunning, we've heard nothing but good things from our guests and we loved every course we had."

Cons:

• "The food itself wasn’t too bad but just an odd set up."
• "Firstly they ran out of cream, then jam, so my first scone was served with marmalade."
• "The only reason for 4 instead of 5 stars is the breakfast wasn’t amazing."
• "Unfortunately our one night stay for our wedding anniversary was tainted by the farcical breakfast experience."
• "The 20 kids we had there all ate with chips because 'it broke on the day'."
• "However I don’t eat meat and it was clear on the form that I would have fish and a vegetarian sausage for an evening meal. I got given a meat sausage and didn’t realise until the morning… no apology from Clevedon hall."

Staff and Service

Pros:

• "We felt in such safe hands from day one, and when we had to postpone due to covid they couldn’t have been more understanding and reassuring."
• "All staff were friendly and went above and beyond making our day special."
• "The staff were amazing and nothing to much trouble. Perfect if you want the day to run smoothly."
• "Nothing was too much trouble for ANY of the staff and they always seemed to be just in the right place at the right time."
• "All my bridesmaids, family and many other guests have since commented about how fantastic the staff were, and that nothing was too much trouble."
• "The staff were very attentive and the food was lovely."
• "Every single member of the team could not do enough to help us before, during and after the wedding."

Cons:

• "The room was grubby and was not cleaned ahead of our stay properly."
• "Staff would know where to be seen most of the night time."
• "The staff seems unprofessional in providing basic hotel information and services."
• "Very disappointed and be aware there are a lot of agency staff working at Clevedon Hall."
• "myself and my wife was hoping for a pleasant stay although upon arrival the staff were rude when we were eventually provided the keys."
• "We were at a wedding and the drinks were overpriced."
• "Everything we asked was too much."

Accommodation and Facilities

Pros:

• "Stunning bedrooms with stately high ceilings and grand decor."
• "The rooms were fantastic with the most comfortable beds, gorgeous baths and amazing showers!"
• "The accommodation speaks for itself, with all of our guests commenting on the high standard of presentation and cleanliness of the rooms."
• "Rooms are lovely, our shower felt slightly underpowered but stunning bathroom overall with an incredible view!"
• "Rooms at the hall itself were luxury and vintage with many original features and furniture."
• "The grounds house and rooms are stunning."
• "The rooms are something else too, luxurious, modern and comfortable with the best bathrooms we have ever seen."

Cons:

• "Lovely old house, falling apart in places."
• "The first room we were given was dirty and not well maintained."
• "Room had no view or windows that really allowed you to see out at all which was a shame for the amount spent."
• "Stayed in a lovely room but was awoken by a delivery lorry unloading in the kitchen below, early in the morning."
• "The only negative being the high temperature in our room, it was exceptionally hot the day/week we stayed, the venue provided x2 decent fans!"
• "wedding cards stolen from the postbox that the hotel positioned in a side room. No CCTV false cameras!!"
• "It took a staff member over 30 minutes to warm up a bottle of milk I wanted to give my daughter."

Wedding Experience

Pros:

• "A truly grand place to have your wedding day."
• "The night was incredible, we danced until our feet hurt.. and I'd been in fluffy sliders since right after our first dance!!"
• "We had a truly amazing wedding at Clevedon Hall."
• "Clevedon Hall really is a special gem of a venue and we cannot recommend it enough."
• "It was incredibly well planned, went without a hitch and was the most amazing, magical and unforgettable day."
• "The fireworks were just so magical, romantic and a perfect way to top off the night."
• "Every single expectation of ours was exceeded beyond anything we could have imagined and that is all down to the special people and place of Clevedon Hall."

Cons:

• "What was meant to be, one of the happiest days of my sisters life, turnt into complete sadness & heartbreak at Clevedon hall."
• "Hannah and Jed's wedding cards stolen from the postbox that the hotel positioned in a side room. No CCTV false cameras!!"
• "We have been left gutted with our wedding day experience, if we could turn back the clocks and change we would."
• "There were only seven tables with approximately twelve guests to be served by two waitresses. The wrong order was brought, there was 10 minutes between my food and my wife's food arriving."