The Old Waggon and Horses 1812 Reviews Summary

Category: Pub Kidderminster

Address: The Old Waggon and Horses, Stourbridge Rd, Kidderminster DY10 3NX, United Kingdom

Phone: +441562701247

Rating: 4.3
based on 135 reviews.

Food Quality

Pros:

  • "The food was absolutely delicious, I really couldn't fault it."
  • "The food was absolutely great especially for the price."
  • "The food blew me away, I had belly pork with fondant potatoes, apples and onions - cooked to perfection."
  • "The food... AMAZING, me and my friends had a load of sides and they were delicious, generous portions and simply to die for..."
  • "Food was delicious couldn’t fault it."
  • "Food was fresh, plentiful and tasty."
  • "The food was outstanding and very good value for money."

Cons:

  • "Food not the best and I dispute that its home made ... coleslaw terrible all runny."
  • "The food was not very good the potatoes were funny tasting as the meat was dry and tough."
  • "Very disappointing, they hadn't got any Ham, to go with the egg & chips my husband ordered!"
  • "Food was cold, below standard, one roast potatoe why bother."
  • "Terrible sloppy fish pie with so called crusty bread."
  • "Absolutely appalling. Meat was tough and vegetables uninspiring and nearly raw."
  • "The steak was badly cooked, also had 10 chips and for Β£20 that’s a joke."

Staff and Service

Pros:

  • "The staff were welcoming friendly very polite and helpful."
  • "Service was wonderful."
  • "Amazing staff team who went above and beyond for us, also engaging with everyone within our group, very polite."
  • "Staff were really friendly and knowledgeable."
  • "Staff were lovely polite and quick, nothing to much trouble x"
  • "Very pleasant surroundings, friendly attentive staff."
  • "Wonderful and pleasant staff who served you with a smile."

Cons:

  • "3rd Time gone in for a pint and couldn't stay any longer radiators off. And draft blowing threw window. Very cold pub."
  • "Service was a bit slow."
  • "Having to order my drinks 4 times (the same drinks order) and waiting over an hour to receive them was a bit of a joke and received no apology at the time."
  • "Staff not very helpful either."
  • "Staff just seemed clueless apart from one waitress who seems to do all the work while the other 3 disappeared."
  • "Shocking service had to ask for all the condiments and steak knife."
  • "The staff really don't care. Another family of 4 walked out."

Ambience and Facilities

Pros:

  • "Such a lovely pub 😊 has a warm cosy feel to it."
  • "Lovely Pub, great atmosphere allowed well behaved dogs inside."
  • "Great pub, nice choice of ales and a real fire in the bar area."
  • "Everything about this place isπŸ‘Œ - staff, ambience, warmth & out & out homeliness with fair pricing."
  • "It's so cozy with the log fire and big arm chairs."
  • "The pub has a lovely 'country feel', very welcoming."
  • "Great outdoor play area for children, dog friendly. Large outdoor bar."

Cons:

  • "The place is filthy dead flys everywhere."
  • "Field behind the pub is full of rubbish."
  • "Beer garden full of trip hazards."
  • "Sitting in the bar area let it down stains on walls and skirting boards, could do with a complete clean/repaint."
  • "Toilet air vent needs cleaning, that way the expellair could work properly and prevent the vile smell."
  • "On first glance, the decor and furnishings were a bit worn and dated."
  • "Awful staff awful place …."

Value for Money

Pros:

  • "The beer was well looked after and tasted great, reasonably priced too."
  • "The chef changes the specials all the time and the 'Fish Thursdays' are a fab idea, I think it is 2 courses for Β£12.95!"
  • "Great drink selection and great value food."
  • "Also great reasonable prices."
  • "Food is always absolutely lovely and reasonably priced."
  • "Food was excellent value and taste."
  • "They had a fantastic offer on for the kids meals at Β£1 with a code and a full paid adult meal."

Cons:

  • "Sadly although it’s a nice enough location and pub, the drinks were limited and meals were pricey which is a shame."
  • "Was absolutely disgusted that I was told my ice cream was a double scoop and cost Β£4 but it was absolutely not!!"
  • "The drinks are expensive."
  • "Very laid back no rush to get anything done and the most expensive bacon fries in the Midlands."
  • "It was the worst experience I've ever had at a pub/restaurant I've been to."
  • "The only negative was that they don't do cocktails, which would be great in the summer months with the outdoor bar."
  • "The steak cob was disappointing as the steak was very tough."

Family and Child-Friendly

Pros:

  • "Nice area outside for kids to play, a nice play area and a field and also a bouncy castle that's Β£3 to bounce allday."
  • "Spacious play area for kids and areas to sit outside with parasol."
  • "Kids absolutely love the play area."
  • "The added bonus of the kids park and bar games to play at your table why we waited for food was a hit will all not just the children!"
  • "Lovely play area/field for the kids to burn energy with a covered marquee."
  • "Great play area to keep the kids amused."
  • "Lovely full sized play area for the kids, we enjoyed the time there."

Cons:

  • "Kids play area had been painted with anti climb paint in some areas... very dangerous and disappointing, as the kids used to love the play area."
  • "Field behind the pub is full of rubbish."
  • "Kids nuggets were not nice at all they were homemade but batter was under cooked and they were soggy."
  • "The food was left there covered in flies and no one had been up! My family said we should still stay and wait to eat and omg the food was dry, very cold and just extremely disappointing."
  • "In addition we shared our meal with hoards of wasps."
  • "Walked in....nobody acknowledged us."
  • "This place is under new management. The food is incredible food and the service is fantastic."

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