Address: Wynyard, Stockton-on-Tees, Billingham, TS22 5NF, United Kingdom
Phone: +441740644811
Rating: 4.5
based on 231 reviews.
Venue & Location
Pros:
"The venue is amazing: we got married in the Mirror Room and had our wedding breakfast and evening party in the Conservatory."
"The Hall itself is incredible, standing in all its grandeur surrounded by pristine grounds, a breathtaking setting."
"The venue's timeless charm and picturesque setting were complemented by a staff that went above and beyond."
"As soon as we first saw Wynyard Hall we knew we wanted to get married at this venue, the grounds, statue room, ballroom, conservatory and chapel are absolutely beautiful and so grand, it was the perfect fit for our Christmas themed wedding!"
"Booked our wedding at this venue. The venue is absolutely stunning."
"The Gardens were breathtaking. These are a must to anyone visiting the area."
"This picturesque location in the North East is definitely a hidden jewel."
Cons:
"Main building outside could do with some renovation works and also repairs to stone footpaths."
"Nice place but totally empty neglected atmosphere about the place."
"Scruffy fences and outside furniture."
"Walking down the metal footpath to the market was very slippery and when we stood on part of it, it moved causing mud to splash up all over my wife's boots at trousers."
"Although the weather was bad to have some photos taken outside, alongside a beautiful backdrop would have been a disaster, as the wind and rain would have ruined both hair and hats."
"The signage once on site could be improved to find the cafe quicker & easier… follow the signs for the garden to find the cafe and Glasshouse restaurant!"
"Parking at Christmas fayre is in my opinion appalling and stressful at very least."
Service & Staff
Pros:
"The staff are professional yet friendly, nothing was too much trouble."
"Went for afternoon tea, amazing place, staff very helpful and attentive."
"The support we had leading up to our wedding and on the day itself was excellent - nothing was too much trouble."
"Sophie was amazing in helping to organise the day, she was knowledgeable and helpful throughout (as well as really patient and humorous with my many last minute changes!)"
"The staff were very kind, friendly and helpful to ensure our stay was as positive as possible."
"All of the staff were amazing, professional, polite and courteous and couldn’t do enough for us."
"The staff were brilliant, nothing was too much trouble for them, special thanks to Richard the concierge."
Cons:
"Seriously disappointed with the service provided after booking the venue for our special day. The lack of communication and delay in responses was honestly frustrating."
"The welcome drinks were not ready, and our pre-arranged music was not playing when any of the guests or wedding party arrived back at the hall from the church."
"Staff abrupt when asked about how long we had to wait."
"Some staffs’ waistcoats were too tight and the shirts were just coming out of them and it looked scruffy."
"The staff could not have cared less, the girl behind the counter who served us was just throwing and dropping plates around."
"He honestly did a terrible job as a toast master and this was pointed out and noticed by guests."
"Terrible customer service If I could have left 0 stars I would have."
Accommodation & Amenities
Pros:
"Room was spacious, luxurious, clean and comfortable with great views of the lake and fields."
"Our room was fantastic and I don't think I have ever stayed in a room quite as amazing as this one."
"Stayed in a cottage on the grounds of wynyard hall. It had a hot tub. The rooms were beautiful and spotlessly clean."
"Rooms where very comfortable with tasty complimentary snacks."
"The rooms are lovely. Nice toiletries in bathroom and robes and slippers."
"Bedrooms are spacious (I stayed at The Lady Mae Suite) and many offer views out over the gardens."
"The room was so clean & fresh with an amazing view. It has everything we needed and more."
Cons:
"Showers not working correctly, barely warm."
"All heating valves broken off the radiators making it too hot to sleep in the bedrooms."
"Had a strange room where we had to leave the room and walk next door for the bathroom!"
"Avoid at ALL, expensive, costs !! Black mould common throughout."
"Stayed here for a wedding and paid £205 for a room that was cold. Had 3 electric radiators of which only one worked."
"The room was comfortable but dated."
"Only drawback it wasn't overlooking the lake!"
Food & Dining
Pros:
"The food throughout the day was a treat for the palette and pleasantly presented at every course."
"Evening dining is of a high standard and the breakfast was plentiful."
"The dinner was beautiful. I had rib eye steak which was perfectly cooked and my partner had haddock tail which was huge and she loved it."
"Food in Wellington Restaurant always rich in flavour and well presented."
"The food was delicious and the service fantastic and so professional."
"Food was well presented and everything tasted amazing."
"The food was incredible, from the canapés to the wedding breakfast and finishing off with the best hog roast!"
Cons:
"Sandwiches were not nice, seasonal but not very appetising."
"The biggest disappointment were the treatments, so not worth the money."
"Manicure not up to standard of what I have had elsewhere. Afternoon tea sandwiches where not as fresh as should be."
"Booked a meal as desperate to escape lockdown. The food was appalling."
"Very disappointing when it arrived. eggs Benedict had no run in them and were like hard boiled eggs, muffin barely toasted and very little hollandaise sauce."
"Only thing that let this place down was the breakfast yes the full English was presented nice but it lacked flavour."
"The so-called buffet I wouldn’t feed to a dog absolutely disgusting."