Absolute Vans Reviews Summary

Customer Service

Pros:

• "Always polite and very helpful."
• "Promptly received a callback, and it quickly became clear why they were highly recommended."
• "Customer service was 2nd to none, Joe was constantly in touch with updates from the manufacturer."
• "Stuart Crawford and the team at Absolute Vans kept me informed at all times."
• "Greg was great to deal with and always happy to discuss the options to make it individual and to get the spec I was after."
• "Greg Sudworth was a very helpful representative always got back to us very quickly and arranged everything."
• "Greg promised me several times that he would send me the final paperwork which should have been sorted quickly."
• "Tom who dealt with me was extremely helpful and supportive throughout."

Cons:

• "Disgraceful experience, waited 4 months for a Transit, [should of been 3]."
• "The worst experience of buying a new vehicle in my entire life."
• "IF I COULD VOTE BELOW A 1 STAR I WOULD. Worst experience of buying a van in all my life!!! AVOID!"
• "Appauling after sales from Greg I’m afraid."
• "I dealt with GREG SUDWORTH who as soon as I received the van wanted me to write a review on the absolute vans site but I thought I’d see what the after sales service was like before I wrote anything."
• "I ordered the transit custom with the full AUBER body kit on which looks nice on the absolute homepage but instantly found the front spoiler gives very little ground clearance limiting where you can park it."
• "I have read your response and your notes are at best incorrect."
• "The key standout thing with my experience of Absolute Vans was the fantastic service throughout the process, Mark was extremely helpful and responsive from my first call all the way through to helping me with a few queries after I'd taken delivery of my van."

Vehicle Quality and Specifications

Pros:

• "The guys and girls got it lowered and added big wheels, sidebars, spoiler and splitter. It’s a beast!"
• "In under a week, I found myself behind the wheel of a pristine, state-of-the-art brand new van with minimal delivery miles."
• "Very happy with the van and it looks and drives superb."
• "Rob @Absolute Vans, This van is brilliant, massively surpassed my expectation's, Looks Great, Drives Great and so comfortable."
• "The vehicle far exceeded my expectation, kindly delivered to the dealer (motus Bristol) by a lovely guy called Rob."
• "Mark went above and beyond to source the wheels that I wanted due to their stock levels being low as an effect of Covid."
• "Our new van exceeded all our expectations, we’re very pleased."
• "Absolutely love my new van, from start to finish Joe was incredible made every step clear so no hidden surprises."

Cons:

• "I ordered the transit custom with the full AUBER body kit on which looks nice on the absolute homepage but instantly found the front spoiler gives very little ground clearance."
• "Dreadful. Do not use. My friend is having no end of problems with this company."
• "The worst experience of buying a new vehicle in my entire life."
• "Worst experience of buying a van in all my life!!! AVOID! Bought my ford van in 2018 and Absolute Vans has caused me nothing but problems and headache."
• "Had to get a new van. What was a difficult situation was made much easier and painless, by good advice and simple explanation of the different ways to go."
• "Thank you so much joe best service I’ve ever received when buying anything before."
• "Brilliant service from start to finish. From initial enquiry, right through to delivery of vans, we were kept up to date and Joe delivered on everything promised."
• "Had my van within 2 weeks of ringing them, thank you."

Delivery and Timeliness

Pros:

• "The whole process from start to finish was easy and the delivery of the Van was on time."
• "From start to finish excellent. Great service and incredibly efficient."
• "Would like to thank Mark for making the purchase of my new van so smooth."
• "I received it yesterday and I’m absolutely thrilled."
• "Joe Bannister was the agent looking after me and he was flawless, professional and I will without doubt, be dealing with him and this company again."
• "Hands down the best company I’ve ever dealt with."
• "No fuss and no hassle Was choosing between 3 companies but Joe Bannister got my vote as he was the only one who never hassled me about making the deal."
• "From start to finish absolute Van's we're profesional in every way, and most helpful."

Cons:

• "This van is brilliant, massively surpassed my expectation's, Looks Great, Drives Great and so comfortable, the interior detailing is great too! but most of all the is the system, its better than all of my previous vehicles (Audi/BMW/Mercedes) too which surprised me!! (Albeit I nearly crashed a fair few times after collection on Thursday!!)"
• "The van arrived in perfect condition, the guy that dropped it off was a nice guy and helpful. Dealt with a guy called rob over the phone when sorting the van, who was extremely easy to deal with, really nice guy and didn’t pressure me when I wanted to have a think about a few things."
• "Disgraceful experience, waited 4 months for a Transit, [should of been 3]."
• "The worst experience of buying a new vehicle in my entire life."
• "IF I COULD VOTE BELOW A 1 STAR I WOULD. Worst experience of buying a van in all my life!!! AVOID!"
• "Appauling after sales from Greg I’m afraid."
• "I ordered the transit custom with the full AUBER body kit on which looks nice on the absolute homepage but instantly found the front spoiler gives very little ground clearance limiting where you can park it."
• "I have read your response and your notes are at best incorrect."