The Owl & Pussycat Reviews Summary

Atmosphere & Decor

Pros:

• "This place is hip with a nice selection of beers and the cocktails are decent too."
• "Busiest (and most fun) on a Thurs or Fri afternoon/evening for after work drinks - particularly in summer."
• "This is a great pub in Shoreditch, really nice atmosphere, great selection of drinks and lovely staff."
• "Atmosphere was nice (even if tables upstairs are crammed tightly together), and staff were friendly."
• "Great place for a quick pint and a catch up with friends."
• "Nice little rustic pub. Seating upstairs was nice."
• "Great pub on the very hip and arty Redchurch Street in the heart of Shoreditch."

Cons:

• "Unfortunately smoking is permitted throughout this outdoor space and because it is so enclosed this was a major issue for us as it was impossible not to be conscious of the smell."
• "Personally disliked being greeted by 3 large bouncers at the door who felt it necessary to feel me up and every male within my party before entry."
• "It does tend to get packed though and the inside can be unbearably hot with the outside area being rather tiny. Music can be too loud inside."
• "Now its a really shoreditch twatty, expensive bar guarded by bouncers."
• "It is a bar with loud music and big crowd. It is not a pub for a quiet dinner night."
• "Nice pub, plenty of pre Christmas cheer. Loud music, stayed inside due to the cold night air. Nice atmosphere."
• "Whole pub smells a bit funny, like they are trying to hide the stinky carpet with a load of air freshener."

Service

Pros:

• "The service was excellent and very attentive."
• "The bar staff have a great attitude."
• "The staff were really friendly and helpful and the communication when I was booking for a big group was spot on."
• "Staff very friendly and helpful."
• "Table service was great, super prompt without being pushy."
• "Customer service was wonderful. All of the staff were friendly and attentive."
• "The service was great and the staff were really friendly and helpful too."

Cons:

• "There were serious communication issues between the staff we met in advance who arranged the booking and those working on the day."
• "Considering we dropped over £1,200 between us on a special day… the least they could have done is smile, be nice, ask us how it was going… instead food was bought out scattily, staff ignored us/were rude when we spoke to them."
• "I found the staff not to be as professional as you expect in a place like this, 4-5 staff members, only one really working, not knowing who was next, being really slow and the place wasn't packed at all."
• "Service was also poor, waitress that came out with food had gone to 3 other tables before coming to ours."
• "Very rude and slow staff, unless you know them don't bother going."
• "The manager was completely out of his depth having the conversation and took a very defensive stance."
• "Staff were miserable, rude, and not attentive."

Food & Drink

Pros:

• "Also, very good beer."
• "Had a Sunday roast and it was AMAZING! Even got offered a cheeky second yorkshire pudding."
• "The best chips I have tasted in London: big, juicy, triple fried, covered in herbs and salt."
• "We had a lot of starters which were very tasty."
• "The food is excellent, and the Sunday lunch DJ’s compliment the fine roasts."
• "Food was great and portions were more than enough."
• "Food was delicious."

Cons:

• "The beer was nice and cold, but not too many options on draft and relatively expensive."
• "Chicken and leak pie was dry as a bone."
• "The most pathetic roast dinner. Barely any veg, took ages to come out and ridiculously over priced."
• "Truly a disappointing experience for Christmas. The food that was advertised on their website was not at all what we were given."
• "Wasn't fussed by the selection of wines available."
• "My ox cheeks starter were just a mush of stuff."
• "The food is really good but the service is very slow which then made it's name 'The Arm, the leg and a beard'."