Address: 121 Borough High St, London, SE1 1NP, United Kingdom
Phone: +442074072392
Rating: 3.9
based on 196 reviews.
Staff and Service
Pros:
"Staff excellent. Food and menu excellent."
"Everyone was super nice and helpful!"
"The staff here were absolutely wonderful, Victoria, Sabina, Tina, and so many others went out of their way to make me feel at home here."
"Service from staff was very good and all of my questions where answered honestly and with a smile."
"The staff and manager are really helpful and friendly. I'll definitely be back again x."
"The staff are incredibly friendly and can't do enough for you."
"The staff are very friendly and well mannered."
Cons:
"If I could give 0 stars I would, the RUDEST staff/security I have experienced in london."
"Possibly the most obnoxious, disgusting security guards I’ve ever experienced."
"Our experience since arriving has consistently been disappointing, with long waits for service at the reception, especially at night."
"High end prices, let down by service."
"90% of the staff are under the age of 20 meaning that there are very few standards being followed."
"They speak in a unrespectful way to the guests."
"Staff totally unattentive, no social or communication skills, totally miserable, 2 speeds: slow and stop."
Rooms and Cleanliness
Pros:
"the rooms were clean and neat."
"The beds are comfortable."
"The hostel is clean."
"The rooms are clean and comfortable."
"The room and bathroom were very clean and comfortable."
"It is very clean and well kept."
"The rooms are clean and well kept the beds are comfortable and have USB ports and plugs so you can charge your devices."
Cons:
"It wasn't very pleasant stay. Bit moldy, old and smelly rooms and bathrooms."
"I stayed 6 nights in this pub in Room 1. The place is dirty and the staff unfriendly."
"Very dissatisfied room was small lighting was very poor charging dock didnt work windows was on ally side and very noisy till 3 am."
"The rooms are clean and neat. The bed doesn't shake and creates sound. But it's loud and noisy at night that gives problem to those who are sound sensitive."
"Toilets unclean."
"The bathrooms are small."
"Pillows and duvets very thin."
Food and Drink
Pros:
"Great pub near London Bridge serving a wide range of beers."
"The food is really good and the pie was to die for."
"They have food and drink specials in the pub for hostel guests, which make the already reasonably priced menu even more of a bargain."
"Good pub with great selection of beers, good coverage of the rugby and at a reasonable price."
"Husband had the all day breakfast, which was very good."
"The food is excellent and very reasonably priced for this area of London."
"The food was definitely worth it - best Sunday roast I've ever had in the UK!"
Cons:
"The fish and chips was impossible to eat, it was hard like a rock."
"Last time the drinks prices seemed to be very high and we even had to check the receipt to make sure that a mistake hadn't been made."
"Food was ordered but after a few minutes we were told that there was no bacon for the vegan BLT."
"Went for a Sunday roast meal, waited at least 30 minutes for the food. When it arrived it was cold and also very unappetising."
"£6.95 for tiny pieces of squid is definitely overpriced and it’s also been over cooked on top of that."
"My husband had a £16.steak, which was served with chips and peas and salad, it was cold."