Sand le Mere Holiday Park Reviews Summary

Accommodation

Pros:

• "The caravan was modern and tidy on arrival."
• "We had a lovely time, stayed in a Platinum caravan on the Meadows with a lovely view of the lake."
• "Caravan was brilliant everything we needed, comfortable beds, well equipped maybe bigger frying pan, or extra one and a fish slice, fantastic shower, very quiet."
• "Our caravan was a 3 bed gold plus and had everything you need."
• "We had a large caravan which was clean and tidy."
• "Our caravan was nice just lacked a few plug sockets in the lounge area."
• "Our gold caravan was lovely, actually the biggest we’ve got including ones at haven and park Dean."

Cons:

• "The caravan was nice, but not the cleanest."
• "Caravans with missing doors/windows."
• "Dirty mouldy van that’s never seen a duster, carpet thick with dust and beds not made up."
• "The caravan wasn't very well equipped with utensils."
• "However the caravan wasn't up to our expectation the rooms were too small, very springy beds and very uncomfortable."
• "The caravan we are staying in is a gold. It looks lovely but it's very dirty."
• "The caravan I booked was a gold plus to allow dogs & I found it very dirty...cobwebs hanging from the ceiling, hairs in the fridge, mould in the bedrooms with damp up the walls."

Cleanliness

Pros:

• "Well kept grass areas and maintained roads."
• "The facilities for touring were great, toilets and showers always clean."
• "Lovely swimming pool with sauna and steam room."
• "Toilet block was clean and big enough for the amount of people using them."
• "The caravan we stayed in was clean."
• "All the staff were friendly and helpful."
• "Stopped at lovely clean caravan in a quiet, peaceful area."

Cons:

• "The level of cleanliness and hygiene in the restaurant was very poor."
• "No toilet roll or loose ones still in packs left anywhere."
• "Changing rooms aren't the cleanest."
• "The camping pod floor and table were not very clean."
• "Toilets and washing facilities were disgusting!"
• "The cleanliness is absolutely disgusting here and I would not return nor recommend to anyone."
• "Shower blocks were dirty, covered in flies alive and dead scummy mouldy shower bases."

Staff and Service

Pros:

• "Reception staff were excellent."
• "Staff are friendly and enthusiastic about their jobs."
• "All staff so lovely and helpful."
• "The staff are all a credit, nothing is too much trouble."
• "A special shout out to Adele in the restaurant who went out of her way to help."
• "Very friendly and helpful staff and maintenance personnel."
• "Staff were friendly."

Cons:

• "Slow staff in bars who looked like they didn't enjoy working."
• "However the entertainment on an evening was very poor to say the least."
• "Some staff were also rude and breakfast was cold!"
• "The staff seem to be over their heads as a lot of complaints on the day of arrival by everyone."
• "Staff behind bar very young some a little rude due to complaints about food and service."
• "Staff at restaurant were just kids and very slow."
• "The girl on reception with ginger hair was quite rude."