Address: Stanborough Rd, Welwyn Garden City, AL8 6DQ, United Kingdom
Phone: +441707391345
Rating: 4.0
based on 236 reviews.
Food Quality
Pros:
"The food from the festive menu was amazing and everyone was served food at the same time."
"Fish and chips was flavoursome, fair-priced and filling."
"Excellent food, great value especially their new luncheon menu."
"The food is absolutely phenomenal! We have never had a bad meal here, the food is always fresh, very hot, and the portion sizes are brilliant."
"Food cooked well, plenty to choose from."
"The food was cooked well."
"The food has also improved by a couple of notches, everything was cooked to perfection with my mixed grill and the wife likewise with the sirloin steak she ordered."
Cons:
"The food was okay but nothing special. The desserts were over-priced for what they were."
"The scallops were like pencil erasers."
"Both of our eggs had so much snotty stuff on them I nearly heaved and the gammon was really fatty."
"One of my kids had sausages which tasted pretty odd so he refused to eat them."
"Kids burgers were dry and cold along with cold peas and dry and bendy ‘fresh’ veggie sticks."
"Food very disappointing certainly over priced for what you receive."
"The huge chips were not fluffy, but heavy and tasteless. The price was outrageous for the standard of food."
Service
Pros:
"Abbie our table service waitress was fantastic. She provided a great service, polite with a smile."
"Special thankyou to Rebecca who was amazing."
"Staff really friendly and helpful both at dinner and breakfast."
"Table service was fast, friendly and efficient."
"Staff (especially Mel) are friendly and always are asking if everything is ok."
"Mel & John are fantastic. Always on point and so polite and helpful."
"The staff are amazing & make a lovely evening great."
Cons:
"It was busy but there was no excuse for our two tables (of a family group) who had to wait 2 hours BETWEEN starter and main course."
"Service was slow (not enough of them) My food was cold."
"The waiting time to be served was terrible thay took the order then had to wait half an hour before the starter came then 40minutes before the main to show up."
"Over an hour after our order was taken, a member of the group had to go and ask where our food was."
"Waited 40 minutes after we had our mains, was not offered any pudding."
"Terrible service, horrible food, way overpriced for what we had."
"Service was appallingly slow and no apology. Will think twice before booking again."
Ambiance and Cleanliness
Pros:
"It's clean, tidy has good service and the food is good."
"Seating is well spaced out and it feels very light and airy inside."
"Clean, not too crowded, lovely friendly staff very helpful and polite."
"All amenities were clean and smelt clean thank you we shall be back."
"Surroundings, utensils spotlessly clean as were toilets!"
"Lovely restruant staff very friendly, staff very knowledgeable about the food and preparation around food intolerances warm friendly atmosphere..."
"A great venue, excellent friendly staff. Clean tables too!"
Cons:
"The pub need to update furniture as it looks dated and unpleasant."
"The property is long overdue for a refurb, with the toilet area particularly grim."
"The toilets were not nice at all smelt of urine and dirty tissue on the floor."
"The place itself was like an old barn, without the character, and the interior was dark and dull with poor lighting."