Address: 4 Queen St, Newcastle upon Tyne, NE1 3UG, United Kingdom
Rating: 4.5
based on 158 reviews.
Staff Service
Pros:
"The staff are all lovely."
"the staff were really helpful."
"The staff are friendly and food is wonderful."
"Staff chatty friendly and attentive."
"The service from the young waitress was second to none, good customer service."
"Service efficient and friendly."
"Friendly efficient staff were welcoming and gave us some recommendations."
Cons:
"Ordered for water, they gave us still water that cost £1.70 instead of tap water."
"The main women that was serving us was horrible. She shouldn’t serve."
"Main lady serving has an awful attitude, barking orders at staff and customers."
"Our waitress looked like she couldn’t be bothered, a smile was none existent and we were an inconvenience."
"When I explained I had been waiting before other customers I found the waitress to be unapologetic and exceptionally rude."
"Incredibly rude and aggressive both server and owner."
"There wasn't enough staff on and I waited for over 40 minutes for someone to ask for my order."
Food Quality
Pros:
"As always this place serves amazing breakfasts."
"Just what we needed after a night out we had 2 full English breakfasts with the added extras they were really nice with good quality produce and cooked well."
"Our food was always amazing, great service and all round delicious."
"Food was hot, presented perfectly, and tasted amazing, thoroughly enjoyed it."
"Me and my friend enjoyed a beautifully well presented full english breakfast this morning, which, i may add, was nothing short of divine!"
"Serving excellent breakfast food. I had the full English breakfast and loved every bite."
"The breakfast here is bloody amazing! The sausages are so flavourful, the bacon is stunning even the toast is gorgeous."
Cons:
"Came to this spot after reading fantastic reviews but ate my food not seeing the fuss. The bacon was very pink with fat hardly browned, the hollandaise sauce bland, a breakfast was ordered and everything seemed to come in a puddle of grease..."
"The Orange juice is not fresh, what considering the place and price you pay for it is expected."
"Ordered the brioche French toast (fixings such as syrup on side) and it literally was so soggy/mushy that I had to spit out the first bite."
"Serving stale bread is bad enough, but two instances of mould is culinarily criminal."
"The hollandaise sauce was tasteless."
"The steak was chewy and was just one huge piece rather than cut into smaller pieces."
"The mushrooms were very overcooked."
Atmosphere & Location
Pros:
"Tiny space that nevertheless feels more intimate than cramped."
"It's so popular there was a queue in the street when I left!"
"Absolutely amazing little place."
"Fantastic tiny little café that serves all day breakfast."
"As well as a quaint, chic atmosphere, this family run business puts a great emphasis on customer service, in the respect that you're sure that any and all whim will be taken care of."
"The place itself is small and cozy which makes it a great place to be in to chill and relax or have a cute little date in."
"Really cool location, under the bridge."
Cons:
"Being so small it does have a bit of a fatty aroma all the time but you can forgive it that."
"It is really small and so be prepared to sit back to back with someone."
"The space is small too, and because of that we had to queue to get in as well."
"Place is pretty small so tables are relatively close to others."
"Very noisy atmosphere because the kitchen is exposed and the ceiling echos."
"The cafe is quite small. Do expect to wait outside the cafe during peak hours."
"Place was small and there was a group of seven of us."
Value for Money
Pros:
"The food was priced affordable."
"Served great food and drink by friendly staff in a relaxed atmosphere for a very reasonable price."
"The prices are also a bit more competitive for the quality of food so overall best brunch spot found yet!"
"For a very reasonable price."
"Decent prices."
"Good price for the portion and quality."
"Very reasonably priced for the area."
Cons:
"Menu on the outside is conveniently cheaper than the menu you’re then given when seated."
"I guess city centre cafes are under a lot of pressure to keep profitable but it felt like poor value."
"When the service is worse than a chain food outlet and it’s far more expensive, it makes us wonder about our choices."
"The quality is very poor."
"But what we found really disappointing was being charged 4 pounds for a tiny slice of salmon I had asked to add to my toast."
"Would not recommend for vegetarians as it felt super overpriced for what we got."
"My reasons for not giving 5 stars are it is on the expensive side, and getting a table in the first place nearly always involves a wait."