Clarewell Clinics (Private Sexual Health Clinic London) Reviews Summary

Professionalism

Pros:

• "The service was professional and caring, and I felt I was well looked after."
• "The doctor and nurse I saw were highly professional, knowledgeable and made me feel very much at ease."
• "Absolutely brilliant service. Very professional."

Cons:

Staff Attitude

Pros:

• "She’s so friendly, welcoming and knowledgeable."
• "Honestly, the most lovely and wonderful people to go to."
• "A kind and understanding professional Julie certainly made me feel listened to and understood."
• "His assistant Jackie was so pleasant as well and stood by my side and chatted with me the entire time."
• "They managed to fit me in at short notice."

Cons:

Pain and Discomfort Management

Pros:

• "I was expecting the worse due to my anxiety but there was no pain or discomfort at all."
• "The procedure was so quick and pain-free."
• "Astrid was a star and held my hand when it was a little pinchy (never painful and was given anaesthetic spray)."
• "The fitting itself felt more like a slight discomfort similar to period cramping."
• "I felt occasional pressure but never any pain."

Cons:

Procedure Explanation and Comfort

Pros:

• "Julie took her time and explained everything to me step by step and didn’t proceed until I was ready."
• "The process was fully explained to me both prior to and during the fitting procedure so I knew exactly what was going on at all times."
• "They were able to see me even after a mix-up with my booking, and talked me through everything step by step."
• "Magdalena is excellent and really puts you at ease."
• "Dr Praveen Jayadeva ensured he talked me through different options of coils, as well as going through all methods of pain relief I had available to me."
• "Julie made me feel very at ease and explained step by step what was going to happen."

Cons:

Quality of Care

Pros:

• "Will definitely be using this clinic again and highly recommend!"
• "I would definitely recommend and will 100% be going back to this clinic."
• "Thank you so much to all the wonderful staff here who made my experience such a positive one."
• "Julie Milsom was absolutely amazing, she made me feel so comfortable before going into the procedure."
• "I can’t recommend Julie and Clarewell enough. Thank you."

Cons:

Availability and Accessibility

Pros:

• "5* service. I was able to get an appointment the same week."
• "The appointment was arranged quickly when the time was suitable for me."
• "Coil Removal: Today I was seen by Julie due to experiencing significant side effects from my coil and wanting it to be removed as quickly as possible."

Cons:

Previous Negative Experiences

Pros:

• "After a horrific experience with the NHS and being placed on a waiting list for up to 9 months I made the decision to go to Clarewell Clinic."
• "After waiting over three months for an appointment with NHS, I decided to contact the clinic."
• "After a horrible NHS experience I chose to put my trust in Clarewell Clinics for my treatment."
• "After having several bad experiences with the NHS for attempting to remove my coil I decided to go private."

Cons:

Recommendations and Trust

Pros:

• "If I ever need anything sexual health wise in the future, Clarewell Clinics will be the only place I go to."
• "I would not hesitate to recommend this clinic to anyone."
• "I would definitely recommend to a friend and I will definitely be returning in the future."
• "I cannot recommend this clinic enough."
• "If anyone is considering having their coil fitted or removed I would highly recommend going to see Julie."

Cons: