GAIL's Bakery Wanstead Reviews Summary

Food and Drink Quality

Pros:

• "Came back today and had the same incredible experience and taste."
• "The selection is outstanding and everything looks (and is) scrumptious."
• "The coffee was also a highlight of the meal."
• "I particularly enjoyed the Latte here."
• "I had the pastrami bagel and it was so delicious, I'm still thinking about it!"
• "I highly recommend the bacon and egg muffin! The muffin was soft and overall flavoursome."
• "The salted pecan caramel was divine!"
• "Nice food but not made to feel welcome."

Cons:

• "Overpriced coffee which was substandard and lukewarm."
• "The bagel itself was tough and chewy but the flavour was good."
• "This time it was the 'Blueberry & Custard Brioche'. It tasted and smelt incredibly eggy/sulphatey."
• "The sausage roll cold despite waiting ages."
• "Sausage roll with undercooked pink sausage and raw dough."
• "The products seem dry and stale."
• "Awful chocolate loaf. The label said it was made yesterday. But it was rock hard and solid."
• "The food is just not that good, I don't know if it is the ingredients or the way it is prepared."

Staff and Service

Pros:

• "The service at the counter/checkout is very quick."
• "The staff were attentive and always on hand to ensure we had everything we needed."
• "The atmosphere was super welcoming and the staff was so friendly and upbeat."
• "The staff were lovely and welcoming, had a great conversation with them."
• "They have the best staff who always go above and beyond to make you feel welcome."
• "Helpful and chatty staff. Just a really great place to go."
• "The staff were being so noisy stacking up glasses, cups and plates."
• "Service depends heavily upon the time of year and day."

Cons:

• "I didn't appreciate that one of the girls came to clear and clean our table while our food was still on the tray."
• "Also, for a nice looking place, the staff seemed uninterested and unfriendly."
• "I had a very rude lady who served me my coffee and said that I had confused her."
• "The lady serving me was very rude and hostile towards me."
• "Staff not the friendliest and always an impersonal experience, you feel rushed."
• "Everytime I have gone to Gail’s its always so busy."
• "Rude management, overcooked eggs & CATEGORICALLY not dog friendly."
• "Usually love this place but the staff were not very friendly today."

Ambiance and Environment

Pros:

• "What an amazing quick and comfortable atmosphere."
• "The fresh bakery smell was delightful, and it set the mood for a wonderful meal."
• "We went to sit upstairs but it was full of students studying at their laptops...it almost felt like a library."
• "The atmosphere is enjoyable, this is a hidden gem of Wanstead!"
• "Pleasant location on a corner of Wanstead High Street in a former bank building."
• "A bit pricey but would recommend as food & drinks are delicious."
• "The atmosphere reminded me of a French bakery, very rustic."
• "Beautifully presented, some lovely food and a nice area to relax."

Cons:

• "We had to move all the dirty plates and utensils from our table over to that one."
• "Went upstairs to eat but all the tables were so dirty."
• "I've popped in and out over the years and noticed a decline in overall quality."
• "I've since visited 3 times, and once with another sibling sister and her children."
• "Dirty tables loads of flies with food out in open."
• "Dirty cutlery, coffee cup was filthy."
• "I saw a few flies sit on the pastries and it didn't feel very hygienic."
• "The staff were being so noisy stacking up glasses, cups and plates."

Value for Money

Pros:

• "I've been to a few Gail's Bakery and this one in Wanstead did not disappoint."
• "The coffee was better than most high street coffees and tasted absolutely divine."
• "Good selection of baked products, but they don't warm up food for you."
• "Bread is phenomenal. So glad such a high quality artisan baker is in the area."
• "delicious quiche, great atmosphere friendly, helpful and generous staff."
• "Nice seating area. Really expensive for some products."
• "Delicious food and amazing place, I so lucky to have this bakery just a few of my house."
• "Coffee good, huge choice of cafe baked delights and of course huge selection of artisan bread."

Cons:

• "But now the pricing is humorously high compared to other bakeries and Cafes in Wanstead."
• "The staff were friendly and helpful though the making of the drinks, painfully slow."
• "Very slow and poor service."
• "The food was not great at all and does not have any dairy free options which is absurd."
• "Service is definitely not as good as it used to be, especially as breakfast was quiet."
• "Extra 50p added to all items if dining in."
• "The cakes were stale, rubbery, heavy and lacking in any decent flavour."
• "Seems like a great addition to Wanstead Village, Coffee good, huge choice of cafe baked delights."