Riverview Kitchen Reviews Summary

Food Quality

Pros:

• "The oreo brownie deluxe pancakes were so worth it."
• "My daughter ordered the sausage stottie which had 3 large Sausages in, and a fruit smoothie which was fresh and very tasty."
• "One of the best cafes in Durham imo."
• "The food was delicious and reasonably priced compared to other cafés."
• "We had various menu items and all where great. Pancakes were so fluffy."
• "The food was good but I wouldn’t say it was worth the price."
• "Food was fine, bacon a little to fatty but generally nice and amazing view."
• "Food was nice, service was good, but the place was freezing."

Cons:

• "The asian dressing though tasted balsamic vinegary was overpowering and would be better on the side."
• "I did get the avocado toast once though and they were pretty stingy on the avocado."
• "Our poached eggs were rubbery and overcooked and food was generally not very well seasoned."
• "Has a nice view, but portions looked a bit small."
• "The salmon was starting to go brown the sure sign of it starting to go off and was unfit for human or animal consumption."
• "The pancake were too thick and overly dry and the maple syrup tasted cheap and nasty."
• "The quiche Lorraine and Coconut Lime cake were both too dry for my liking."
• "Very average but probably because they were extremely busy."

Service Quality

Pros:

• "The staff were quick to take our order and very helpful."
• "The service was very warm and friendly and made us feel like at home."
• "I had the eggs royale and the cappuccino coffee then later had a lemongrass ginger tea. Everything was superb."
• "Staff were friendly and meal arrived within minutes."
• "Really good breakfast pancakes."
• "The service was excellent and all of the staff were friendly and checking we were on and we had all we needed."
• "Service was reasonable - around 15 minutes to arrive (and it was busy)."
• "Good service, happy staff, nice layout with tables overlooking the river."

Cons:

• "4 stars because sometimes the service can be a little slow."
• "Unfortunately, on our most recent visit, the eatery was very busy, so a large queue was outside."
• "The only thing that lets it down for me is how uncomfortable the owner (tall, older guy) made me feel about being vegan."
• "Food is really good, shame about the staff, violently rude."
• "The biggest problem is the service, the waitress kept pushing us to place the order as soon as possible."
• "Unfortunately food was very disappointing, poached eggs were not freshly made."
• "The staff were very attentive, especially with our 10 month old Cocker Spaniel!"
• "The service was slow and one waitress was rude and we had to ask her for milk three times."

Atmosphere & Location

Pros:

• "As the name suggests, i was sat next to the river which just enhanced my experience."
• "A beautiful, modern, light and airy space with a casual vibe."
• "Views of the river is beautiful, kept seeing fish jump out the water."
• "Lovely local dog-friendly cafe with a fab setting by the river - we come here often."
• "Views across the river are beautiful if you can grab a window seat."
• "I have only been for breakfast, but it is probably the best breakfast I have ever had."
• "Gorgeous seating by the River Wear... Dine while watching the river slowly flowing by."
• "Great little spot to grab some lunch in the centre of Durham."

Cons:

• "We got the table closest to the door, and the door was continually left open, and I and others had to continually close the door as it was freezing."
• "Upon asking if they had vegan pancakes, I was given a lecture on how it’s not a healthy diet."
• "Portions were too small for the price can get twice the portion elsewhere in Durham."
• "My fault, I should have mentioned I like my coffee brought the same time with food."
• "Unfortunately, the bathrooms we're dirty. An ok place but not somewhere to rush back to."
• "The venue is brilliant right on the river in Durham. The staff are 1St class and can't do enough for you."
• "Nice view. Friendly staff. Popped in for a coffee to spend most of the time having the floor swept around me!!!!"
• "Has a nice view, but portions looked a bit small."