The Guardhouse Cafe Reviews Summary

Location and Views

Pros:

• "A fantastic cafe in a beautiful location."
• "Beautiful setting on top of Berry Head, friendly staff and lovely food and drink."
• "There's a beautiful view of the sea and some islands."
• "Indoor and outdoor tables with amazing sea views."
• "A really good cafe in a wonderful location overlooking the sea."
• "Obvioulsy, you can't beat the almost 360° view, being on top of Berry Head."
• "They have a takeaway and outside seating area inside the historic walls of Berry Head with the best high views."

Cons:

• "Unfortunately it was pouring down with rain so could not sit outside to have breakfast."
• "The only downfall was if you're disabled the(long) walk is on some uneven ground at times."
• "Nowhere to sit. Covid awareness good. Typical tourist cafe with tourist prices."
• "None of us could get under the round tables outside to eat or drink as none are accessible."
• "I don't necessarily like dogs in the cafe, it's a tight area anyway and with social distancing it is made worse with dogs sat beside tables."
• "Be prepared for long waits for food during the summer and the menu is on the pricier side."
• "We were told it would take 5 mins to get our take-away lattes. 15 mins later we were still waiting."

Food and Drink

Pros:

• "Quality coffee, and a window hatch ordering service to cope with Covid working."
• "Guardhouse Cafe is reasonably priced for food and drink and has a good selection of meals."
• "Food great. I'm dairy free and they did oat milk in coffee which was impressive."
• "The food is excellent and the portions are incredibly generous."
• "The BEST (bacon, egg, sausage and tom) sandwich was amazing, chips were tasty and hot, cream tea was the best."
• "The fish goujons tasted so fresh and amazingly battered, the seafood chowder was amazing!"
• "Great chowder - one of the best I've had!"

Cons:

• "The veggie breakfast is nothing like pre-covid days."
• "If you are gluten free be very careful, my son is coeliac and Cross contamination is high."
• "Prices are relatively high 8.50 and upwards for a sandwich."
• "Price's are quite high slice of chocolate cake £3.75 if you have a family would be very expensive trip."
• "The 'ploughmans' turned out to be nothing more than a cheese sandwich (minimal cheese, not even a pickled onion!)."
• "Just wish the price of a Sausage sandwich £7.50 would actually contain proper sausages and not cheap flavourless ones."
• "And £6-50 for a bacon sandwich is taking the Mick."

Service

Pros:

• "The staff can't do enough for you."
• "Staff were Brilliant!...very friendly without being pushy! Perfect!"
• "Staff are very friendly (and work hard)."
• "Great service even when busy."
• "Staff were so friendly and welcoming, nothing too much trouble."
• "The staff are super friendly and are very attentive."
• "Staff are always lovely and service perfect."

Cons:

• "Told our order would be taken soon, multiple tables that came in after us were served before and we just got forgotten about."
• "We also watched a member of staff use the same tongs for vegetables which had just been cut up on some meat."
• "With at least 11 staff, 4 of which were working and the others stood chatting and messing around in the full view of the customers in the cafe, I fail to see why it takes 15 minutes to get a takeaway drink??"
• "AFTER VISITING TODAY AND WITNESSING DOGS IN THE KITCHEN AREA WHILE FOOD IS BEING PREPARED AND COOKED I FIND THIS ABSOLUTELY DISGUSTING AND FOOD STANDARDS AGENCY SHOULD CLOSE THIS PLACE DOWN!!!"
• "Dreadful! They allow dogs in the cafe to which the staff go around petting them then do not wash their hands afterwards hence my wife's food had a dog hair in it."
• "We visited today to grab a coffee and an ice cream and sit in the sun unfortunately we couldn't bare the smell and left. Apparently they are having issues with their septic tank."
• "Been here 3 times in the last week while walking the dog and while prices have stayed high, portions have decreased."

Accessibility and Facilities

Pros:

• "It's dog friendly!"
• "Good toilet facilities, disabled access."
• "Wheelchair accessible."
• "They welcome dogs and have bowls of water and treats for the dogs too."
• "It is very child friendly, with child seats, plenty of childrens and toddler options on the menu and even child seats/stool in the toilet."
• "Parking available with a short walk to the cafe."
• "During covid restrictions they are offering take out with outdoor seating and have a wide range of food and drinks."

Cons:

• "Toilets could do with a bit of attention."
• "Sadly, it's dog central in the cafe....and we can never quite bring ourselves to eat a full meal with all the smelly mutts looking and dribbling at you!!!"
• "Massive welcoming sign outside saying 'take away' but when we asked to take away they had to check with the chef? Seems like false advertising."
• "The only downfall was if you're disabled the(long) walk is on some uneven ground at times."
• "None of us could get under the round tables outside to eat or drink as none are accessible."
• "I don't necessarily like dogs in the cafe, it's a tight area anyway and with social distancing it is made worse with dogs sat beside tables."
• "The place was over run with clutter of boxes for packaging, ingredients etc."