The Dispensary Coffee House + Eatery Reviews Summary

Booking and Availability

Pros:

• "Liked as a one time thing but definitely not a regular place to go ;)"
• "Best pancake in town, I came here twice and loved it each time."
• "Service was quick, food was hot and tasted amazing."
• "Food (especially Pancakes and their French Toast) is incredible."
• "Next time I'm in Newcastle I'll definitely be returning."

Cons:

• "But this place lacks simplicity that you expect in a cafe."
• "Booking via calls unavailable, and had to go through a website."
• "One time in the weekend I wanted to go but forgot that I have to book a table beforehand."
• "Despite having to book a table to get in, still had 40 minutes waiting for a coffee."

Food Quality and Taste

Pros:

• "Their specials keep changing but the taste, portion, and quality fails to impress."
• "Food was really nice especially the jam custard pancakes."
• "Food was fantastic. I love how we can choose our own food for the English Breakfast."
• "Portions were well worth the price. The service was quite fast and the people very friendly."
• "The pancakes are to die for honestly the best I’ve ever tried."
• "Food was delicious. Had smashed Avo on focaccia bread with poached eggs."
• "Highly recommend."
• "Delicious food, fast service."

Cons:

• "The food is moderately average."
• "The fried chicken Benedict is a thin slice of focaccia with poached eggs and hollandaise."
• "The fried chicken was chewy and the eggs definitely not well done."
• "Friday, 11.30... despite having to book a table to get in, still had 40 minutes waiting for a coffee."
• "Went for pancake day and were served cold somewhat dry pancakes for £11 each."
• "The food was not hot. There was a lack of flavour and salt."
• "The pancakes I had weren't much more than ok despite looking fantastic."
• "Food is good (not great though, and portions dare I say it are too big)."

Staff and Service

Pros:

• "Staff here are lovely and very attentive."
• "Staff were really friendly, and even made sure my 1 1/2 year old felt welcome."
• "Staff are friendly and very accommodating."
• "Staff were really friendly, and even made sure my 1 1/2 year old felt welcome."
• "Great food and great, quick service."
• "I'm in love with this place, it was my first time and it will be my every day when I visit Newcastle."
• "The staff are really helpful, approachable, and friendly."
• "Service was very quick - there was a mix up with one of our meals but they were quick to sort it out."

Cons:

• "Sachets of flavourless black pepper, rusty toilets and no bacon or pork products of any kind."
• "Staff were very rude and as we were eating the waitress brought the card machine and asked to pay and leave."
• "Requested for bill, waited 10 minutes, then someone came over and told us to leave by 5-10minutes cause someone was waiting for the table."
• "The staff couldn't even stop people coming in (no closed sign on the door, when it was lunch sitting finished)."
• "Waited over an hour for food and when it came it was cold."
• "Service lost two stars because when trying to pay and leave no one actually came to take my payment."
• "Food presentation was fab. The fried chicken was a bit oily but enjoyed my experience as a whole."
• "The stars are for the food. The service is horrendous. It takes them ages to notice you're there."