Robun Reviews Summary

Service

Pros:

• "Our waitress, Angelina, was absolutely fantastic- she was the perfect level of attentiveness."
• "The atmosphere is lovely and decor is very well done."
• "Additionally I found the booking system very straightforward and easy to use."
• "We were given plenty of time to look over the menu, as we had never visited before."
• "We were shown to a table, and fortunate to have the place to ourselves at around 3:30pm, for a late lunch."
• "I can highly recommend this restaurant."
• "Love this place! It’s on the expensive side, but truly a treat."
• "Delicious Japanese food served elegantly. Everything you might want from a Japanese restaurant."

Cons:

• "The service however was exceptionally terrible. We waited 15 minutes to get acknowledged after being seated."
• "Unfortunately, my partner and I didn't receive a greeting upon arrival, waited 20-30 minutes for our menu."
• "Service was good and food came quick, very hot and great taste/flavours. Bit pricey but you definitely pay for the quality of the food which is obvious."
• "Not enough waiting staff and untrained in how to give orders to the kitchen. Mains and sides weren’t bought out together."
• "We have to ask the staff to stop ignoring us at the entrance. It wasn't even that busy and no one else was on the door waiting for a table."
• "Terrible (that’s putting it politely)! Arrived and not a single member of staff greeted us."
• "Dined here as highly recommended on opentable and their food looked great. We were pleased to be seated at the front which is quieter, however we were forgotten about."
• "Food was worth the long wait however everything else was subpar. Very disinterested staff and slow service - it was like they actively avoided us."

Food Quality

Pros:

• "Food is probably on the more expensive side but is very tasty so would still definitely recommend it."
• "Highly recommend the sashimi platter, any of the sushi, spicy chicken karaage and bang bang broccoli."
• "One of the best nights in Bath, the vegan sushi combo was extraordinary."
• "We had a mixture of hot dishes and sushi - really I would say the hot dishes were just ok, however the sushi was really great."
• "The best experience you will ever have. The karaage is the best karaage I have ever had."
• "The food was amazing. I can't fault them for the freshness of that."
• "Delicious, elegant and modern Japanese restaurant."
• "Food was decent but not worth the price paid for, portions were quite small. Menu was given 15 minutes to us compared to the students next table just sat down was accommodated right away."

Cons:

• "The portions were very small for the price (i.e. The tempura tofu was delicious, but was only 6 tiny cubes of varying sizes, a couple were less than a bite)."
• "The restaurant is inspired from Japanese BBQ from the early 1900s with many options coming straight from the BBQ. There are a lot of more tradition dishes like sushi, bao buns and gyozas, and some show stoppers like the Yuzu Ponzu Wagyu beef which was incredible."
• "Food was decent but not worth the price paid for, portions were quite small. Menu was given 15 minutes to us compared to the students next table just sat down was accommodated right away but having trouble splitting the bill."
• "Spicy Karaage was good, sushi and tempura okay, but for the price not worth it."
• "Don’t get the Wagyu Tataki, does not have anything close to the texture of Wagyu."
• "The food was average, specially taking into account how expensive the restaurant is. The main restaurant dishes were not available."
• "Food was decent but not worth the price paid; portions were quite small as well."
• "Never left a restaurant hungrier than when I went in. The portions were appallingly small - absolutely no substance for how hilariously overpriced they were."