The Black Swan Coaching Inn Pickering - Hotel Reviews Summary

Accommodation

Pros:

• "Room really clean with a very comfy bed."
• "Our room was beautiful, and was spotlessly clean."
• "The room we had was spacious with lots of lovely complementary items. The bed was excellent and very comfortable."
• "Room very comfortable. Had a good sleep bed was so comfy."
• "The rooms are comfy and beautifully appointed."
• "The bedrooms are comfortable and scrupulously clean."
• "Bedrooms were clean and seemed newly decorated with everything you need."

Cons:

• "The room I think was above the bar area so we could hear banging and talking from below."
• "It proved impossible to fill the kettle - it didn't fit in the sink, but I suppose we could have used the shower!"
• "Room was fine although mattress wasn’t the most comfortable but certainly adequate for the one night I was there."
• "Really comfortable room if a little noisy as it overlooks the street, but that didn't bother us unduly."
• "Rooms are quite nice but a little small."
• "There was no anti slip mat in the shower making the shower floor more akin to an ice skating rink."
• "For £125.00 a night bit of a rip-off really."

Staff and Service

Pros:

• "Staff friendly and nothing to much trouble."
• "A very warm welcome at check in, very friendly and helpful staff."
• "Staff were polite and helpful."
• "Nothing was too much trouble for the staff."
• "Staff so friendly and helpful."
• "The staff are cheerful, helpful, and kind."
• "The staff were really friendly and managed to accommodate us late on despite being fully booked."

Cons:

• "PLEASE TELL ME WHAT YOU WILL DO CONCETNING TJAT MISERABLE AND APPAILING STAFF MEMBER."
• "The ppl are really rude."
• "After 10 minutes we were advised that there was an online reservation on our table... The owner then also demanded that we leave immediately."
• "On the 31st august 2017 me and my family were passing by and decided to eat... she made us unwelcome and had an appalling manner."
• "One big downside for me was we were sat enjoying a nice drink when a bar man approached us and said it was last orders at the bar. This was at 9.45 which for a tourist town was very strange."
• "Burger was undercooked and let’s not start with the pasta, boiled pasta on a plate topped with clumpy tomato sauce (mainly massive onions) didnt go down well with a child."
• "Could they be more inhospitable on a Wednesday night? Walk in and immediately told off for walking in through the exit... some signs would have been nice?!"

Food and Drink

Pros:

• "The food, we had only one meal at the hotel, was excellent."
• "The local ale was good too."
• "Food was cooked well and was hot and very tasty."
• "Fantastic food that’s definitely worth the money, plus the staff are super friendly and chatty."
• "The food is always perfectly prepared."
• "Lovely atmosphere, decent vegan food."
• "Called in for an evening meal and the food was delicious."

Cons:

• "Not much on the menu. Heard customers saying their food was cold, ours was hot."
• "Food is quite expensive and nothing seemed to appeal to me on the menu, sadly."
• "Evening meal was adequate had to send it back as it had a pile of coleslaw which wasn't listed on the menu."
• "An expensive meal but sadly not worth it."
• "I ordered the belly pork which took a while to come and when it did arrive it was extremely tough and tasteless, the worse I've had I'm very sorry to say."
• "Food very expensive but this is the same all around Pickering for some reason."
• "The food and drink was subpar, very lacking menu of both food and drink as everything seemed to be out of stock."

Value for Money

Pros:

• "Rooms are excellent & good value for money."
• "Food is beautiful, and reasonably priced."
• "Food very tasty and good value for money."
• "We both had haddock and Chips fantastic fresh haddock, full English breakfast unbeatable."
• "Great pub offering a good menu of freshly prepared food."
• "The food was exceptional. It deserves 10 stars."
• "The rooms were beautiful, immaculately clean, everything you need in the room."

Cons:

• "Just found the wine over priced."
• "A lot of the chicken was charcoaled and it wasn’t what I considered a platter."
• "£22.50 for 3 pints of lager and a glass of white wine... Ridiculous!!"
• "Very expensive pub with very tiny portions!"
• "For £125.00 a night bit of a rip-off really."
• "Steak turned up cooked well done and dry, when asked for it to be cooked medium."
• "Very very disappointed. No steak on menu, when asked they apparently forgot to put it on menu."