The White Swan Reviews Summary

Atmosphere

Pros:

• "What a great pub in the Covent Garden locale!"
• "A wonderful old pub with a great atmosphere, live music, sports tv and lovely people."
• "The atmosphere was lovely."
• "A gem in the heart of Covent Garden, the White swan is a beautiful, friendly and charming little pub!"
• "The atmosphere of The White Swan was also fantastic, with a warm and inviting vibe that made us feel right at home."
• "Great vibe with the live music, brilliant atmosphere and a lovely pint of Guinness."
• "The atmosphere was fantastic."

Cons:

• "Very noisy atmosphere but Christmas is a busy time."
• "For some reason they like to blast the music really loud on Friday nights, really too loud for a normal pub."
• "The dining room upstairs was very cold."
• "It is a shame that what was supposed to be a nice world cup match, was tinted with discrimination toward us."

Service

Pros:

• "I found the staff really diligent and helpful."
• "The nice man that took our order had such a great sense of humour, really friendly."
• "Sarah was brilliant...give her a raise. She managed our table of 13 (adults and guests) like a pro. Calm, attentive and friendly."
• "Most importantly, the staff were helpful and attentive."
• "Manager very helpful and the other guy who served me was very nice too."
• "Staff were friendly, bubbly and helped my every need with a smile."
• "The staff were really attentive."

Cons:

• "Had to take one back as totally undrinkable. Another I didn't finish as it was sour."
• "Very slow food service, just for some nachos...barmaid goes to look for food, arrives cold and all stuck together."
• "Service was very good but tailed off at the end."
• "After telling the bar staff about the wait they told us where the door was and told us not to come back."
• "Staff don't pay attention to people waiting at bar - after waiting 15 min as people were serves ahead, I gave up."
• "Worst service in London so far, Pies are good. This was my first time here, everything you can expect from a waiter, was just not there, two girls were rude and far from capable."
• "25minute wait to get served. At which we were told there wasn't half the menu available at 1 O'clock."

Food & Drink

Pros:

• "I had the Grilled Sea Bass; which was lush."
• "The food looked delicious and tasted divine."
• "The food was equally impressive, with the Mac and Cheese being a real standout dish."
• "We had really good fish and chips and an order of Sausage and Mash."
• "Had the beyond meat burger, was delicious!"
• "The Sunday roast beef dinner was absolutely delicious!!"
• "Food was also very delicious!! I had the fish and chips and steak and ale pie both yum."

Cons:

• "Beautiful pub, staff is great but very disappointed on food."
• "The soup tasted like tomato purée dissolved in boiling water with less than a pinch of dried basil."
• "Not even worth one star from when we arrived till we left two hrs later it was a shambles the service was bad and the food was disgusting staff were rude."
• "The rest of the pies were honestly not amazing, and a little heavy."
• "The chips had the texture of paper pulp."
• "We had the roast. Pretty much the worst roast iv ever eaten. All greens were from a can."
• "Food took ages to arrive and was disgusting when we got it, could not eat pastry of the pie I would of broken a tooth."

Value

Pros:

• "Old English Pub, excellent selection of beers including IPA, food was spot on too with a quick polite service."
• "Lovely tradition pub offering nice real ales and good food."
• "Prices are reasonable, food is good. Fresh, crispy fish and chips. Good portions."

Cons:

• "I was surprised at the bill £16 for two pints and pork scratchings seems steep."
• "When you're from the midlands, down London for the weekend, then you shouldn't really be surprised that places like this are very expensive, but I was shocked at just how expensive this fine old pub was."
• "The only down side was that I got my sister a small coke 330ml and it cost £3.30!"
• "We paid £25.80 for what you see in the pictures."
• "3* food 5* prices and slow kitchen."

Accessibility

Pros:

• "Found a free table with ease..."
• "Nice atmosphere.good service.friendly bar staff.wide doorway.suitable for wheelchairs enabling easy access.throughfare clear so easy manoeuvrability."
• "Nice food and very nice restaurant area in the top floor."

Cons:

• "A nice little pub between Saint Martins Lane and Covent Garden Piazza handy for a refreshing drink ...one little complaint I have Rhumatic Psoriasis on my legs and knees so having to climb 2 or 3 flights of stairs was not helpful."
• "Booked a table that they weren't aware of, restaurant was shut, told us to find a table in a really loud pub, we were the only ones eating in the whole of the pub."
• "Our experience here left so much to be desired. We had a step over a dog to get into the first level for drinks."