Address: Sutton Walk, London, SE1 8RL, United Kingdom
Phone: +442034557436
Rating: 4.2
based on 165 reviews.
Beer Selection
Pros:
"Good selection of beers, although generally at the trendier end of the spectrum - hard to get a pint of bitter."
"Amazing choice of beers, not too expensive, and super convenient being a minute walk from Waterloo train station and the IMAX cinema."
"Fantastic range of beer, including several rather excellent porters and stouts."
"Great choice of beer, menu changes all the time."
"Very happy that there was a gluten free stout / porter on the menu! Extensive beer choices and my favourite jalapeno crisps - what's not to love?!"
"Great beer selection, I had an excellent chocolate stout (#17), ample outdoor space."
"If you're a fan of pale ales, the Waterloo Tap is undoubtedly a must-visit destination that delivers a great range of options for a memorable tasting experience."
Cons:
"The atmosphere didn't feel as warm as the others and the beers were on the pricey side."
"Not a craft beer bar!! Has them on the menu, but doesn't keep them properly so they taste terrible."
"Beer great, but unbelievable smell of damp and drips from the ceiling in the section where I was sitting."
"Despite the decent number of taps, this is a relatively poor selection of craft, particularly keg."
"Beer choice was really good, now it's cheap low cost ale."
"Disappointing range of craft beer, generally lower strength. No IPA's, no NEIPA, no gose or sours."
"Found this to be a bit of a disappointment. Very average beers on tap."
Service
Pros:
"Service is fast even when bar is busy (which it quite often is due to the location especially around rush hour)."
"5* for the young gentleman who saw me outside and brought over an ashtray."
"The service was good, there was plenty of staff on, one staff member was lovingly polishing the copper back bar whilst not serving."
"Service has always been quick, friendly, and informative - recommendations never fail."
"Very friendly staff, there was something wrong with their tap and they were very cool about it and offered a new drink instead."
"Outstanding service from a great team of people who quite literally went above and beyond in terms of making sure everyone was served quickly and with kindness, even when understaffed."
"Friendly, knowledgeable staff and excellent drinks."
Cons:
"I did want to love this place but alas it wasn't to be. First round ordered, very happy, second, we where told that the barrel had ran dry with about a 3rd of the half pint we ordered missing from the glass."
"Instead we where charged the full £5.50 for two 3rds of a pint!!! Why would you not discount this! Disgusting and disappointing service."
"Got here at 12.10 when the place is meant to be open at 12, all chairs still on tables disinterested barman on his phone."
"Guy behind the bar was moody and looked like he didn't want us there!"
"Rude staff and poor service. All tables taken so stood at the bar and kept being told to move somewhere else."
"Good for walk ins to grab a beer but if you book a table and try get any of the deals forget it. No one has a clue what’s going on and the staff are quite rude and miserable."
"A long haired tiny-thumbed possibly bewigged bartender was extremely rude and aggressively threatening."
Location & Atmosphere
Pros:
"It's proximity to the station, Southbank Market, Southbank Centre, The Hop Locker, the iMax, Crust Bros - I could go on, it's perfectly positioned to take advantage of immense footfall in this area of London."
"As with most decent station pubs, the atmosphere here was buzzing and upbeat."
"The decor here is modern and vibrant, the location makes for a very atmospheric setting."
"Really good atmosphere and excellent bar staff."
"Great craft ale venue minutes from Waterloo Station. Set in the arches this place is full of ambiance and always packed with discerning ale drinkers."
"Some fantastic bar staff make this an excellent spot near Waterloo."
"A vibrant busy craft beer bar next to the National Theatre."
Cons:
"The toilets could do with a refurb or at least a good clean."
"Atmosphere was not great when we went in."
"Don't dare turn up here at 7.30pm on a Saturday night with child in tow, else some kid behind the bar will come shout 'no kids' in your face repeatedly until you leave."
"The whole bar has smelled very strongly of urine for a while."
"It's always busy in here but we managed to find a seat. It's very convenient for Waterloo station and the Southbank. It's not very big inside so maybe not great for a large group. And it's quite noisy because of the acoustics of the arch."
"Dull place with no atmosphere."
"It's expensive, uncomfortable and needs a clean."
Facilities & Cleanliness
Pros:
"Windows could do with a good clean, but good for a few chilled beers while waiting for your train."
"Great beer selection, I had an excellent chocolate stout (#17), ample outdoor space."
"They have covered outdoor seating and are located across the road from Waterloo Station."
"Nice small pub under the railway arches, excellent selection of beer in a range of affordable prices."
"Always something decent on, whether a quick pint or a longer session."
"Great beer at reasonable prices. Half pints available."
"Really nice selections of beer in a very convenient location."
Cons:
"The loos were cramped and stank."
"Toilet facilities questionable plus no disabled facilities."
"The whole bar has smelled very strongly of urine for a while."
"One thing though - the loos aren't great - the toilet seat in the disabled cubicle is hanging by a thread and they can be rather smelly."
"The other issue is the single toilet. Only one toilet for everyone in the bar."
"It's a bit noisy because of the barrel roof, and the railway arch itself is leaky."
"Just can't recommend a place where it's next to impossible to find a place to sit where you won't have the ceiling dripping on you."