The Moon & Sixpence Reviews Summary

Atmosphere & Location

Pros:

• "A really nice restaurant on the water, mega food and good drink!"
• "Good drinks, good atmosphere and if you can get a table by the window, fantastic harbour and abbey views."
• "Bar, restaurant and B&B, beautifully located by the water."
• "Lovely place with a chilled modern atmosphere and really friendly service."
• "A pleasant little place with table looking out over the harbour."
• "The ambience is one of lovely modern relaxed cool with a great choice of gentle background music."
• "It's a beautiful cosy relaxed little place with low ambient lighting."

Cons:

• "I felt that this place focussed on the social aspect and aesthetics, but maybe not as much thought was put into practicality."
• "The Moon and Sixpence overlooks the harbour but diners are relegated to the back room which has decor reminiscent of a victorian toilet."
• "No parking as this is on the Harbour side. No Disabled access that we could see, so would advise asking when you phone to book your table."
• "The menu was badly written which made it difficult to order, a non vegan item was labelled as vegan and a vegan item not labelled."
• "Service was a bit slow on entering we waited 10 mins before being asked what we would like to drink."
• "We were told to pay at the bar on way out which was busy and a pain."
• "Asked for 6 cocktails. Bar staff stood there and said no cocktails until 5pm.. why??"

Food & Drink

Pros:

• "The food is good at very reasonable prices."
• "The raspberry daiquiri was gorgeous as was the enchilada and taco bowl we had."
• "The Chef and kitchen team are passionate on presenting high quality food and their passion comes through on the pallet."
• "Food and drink was 10/10 one of the best meals and cocktails we had in Whitby!"
• "Great selection of cocktails and beers."
• "Once we got our food it was great the lobster was dressed properly and very meaty and overall worth the wait."
• "Food was excellent and reasonably priced."

Cons:

• "£9.50 for a bang average pint of Guinness and an appletizer soft drink!"
• "Beer was served warm and when we informed the staff they told us that the coolers were broken."
• "Two meals cold. Food average at best, even if hot."
• "The food was mediocre, we ordered prawns on chips and it was literally 4 small prawns and some chips, no dressing or seasoning to a 'loaded fries'."
• "The main was nice but not worth the price they charge."
• "Loaded fries weren't very loaded."
• "The food was ok tonight but the menu choice was somewhat limited."

Service

Pros:

• "The staff are lovely and actually have a chat with you."
• "The staff were very enthusiastic at making the best cocktails."
• "Lovely tea and very generous sized pots."
• "The staff were amazing and very welcoming."
• "Staff are lovely and knowledgeable and attentive."
• "Friendly staff, happy to leave a tip as the restaurant girl was on her own and worked hard ensuring everyone was happy."
• "The staff who all excelled despite the challenges."

Cons:

• "Very disappointed with our visit tonight."
• "Really not very good experience. Food was fine but the service was dreadful."
• "Will not eat there again."
• "Food was served with no cutlery - I almost had to call the restaurant to order another drink."
• "Service was appalling - we had the table for 2 hours and due to the service we just managed to have a main course."
• "Took 45 mins for drinks to arrive, had to ask multiple times for things, bill was wrong, overall very poor service."
• "This just shows lack of staff training, lack of sympathy and empathy. Really upsetting."