The White House Inn - Whitby Reviews Summary

Food Quality

Pros:

• "Menu was quite diverse again a little on the expensive side when you read it but the cost is soon warranted buy the size and excellent quality of the food."
• "The food was great in great surroundings looking over the golf course."
• "Quality of food very high."
• "Food was all fresh and delicious and good portion sizes."
• "Food is well cooked, delicious and generous portions."
• "The food was plentiful, tasty, and good value for money."
• "The food was delicious, chicken burgers, meat pie and a mushroom stroganoff all well presented and freshly cooked."

Cons:

• "Food was ok but won’t be rushing back."
• "Complained about the rude service and the food which was cold and tasteless."
• "Well below standard food, in the evening not worth the rise in price!!"
• "Chips cold, chicken nuggets tasteless even though they looked great, rest of the meals disappointingly average."
• "Breakfast was a let down after the food the previous night."
• "This time the food was not so good I has 2 large squares of Pate and not nearly enough toast which was cold."
• "Very expensive ordinary pub grub."

Staff and Service

Pros:

• "Staff very friendly and refills on tea offered frequently."
• "Service was good and all staff were friendly and helpful."
• "Visited this place by off chance... nice decor and attentive, cheerful staff."
• "The service was great, a friendly lady served us, food came quickly."
• "The staff are really friendly and helpful."
• "Lovely friendly staff."
• "Staff very friendly and helpful, (Kim)."

Cons:

• "Rude lazy staff, had to ask for cutlery after food came out."
• "Very rude member of staff. We had ordered Lattes. They were literally hot milk."
• "The male who has been there a long time needs teaching how to respect customers, he was loud, raised his voice at me in front of other customer."
• "Male Bar manager was rather off and didn't make you feel welcome in the bar area."
• "The bar manager didn't even have the decency to say thank you or goodbye. Most arrogant person I've ever come across."
• "You will also find the owners to be very rude about people leaving any constructive criticism or negative feedback."
• "Shame the bloke on the bar pulled the rating down with his ignorance. Rude and obnoxious."

Location and Views

Pros:

• "Lovely place, with a great view of the sea."
• "Make sure you book for the window tables as you can see the view of the sea."
• "The White House is set in a lovely location. On a cliff overlooking a golf course that is bordered by the sea."
• "Stunning location overlooking a golf course and the coastline."
• "Fabulous views and a great location, only a short walk to Whitby."
• "The views are stunning."
• "Great sea view from the outside seating area."

Cons:

• "Good coastal views but in a residential area quite a walk away from the town."
• "Unfortunately where our table was we had no view."
• "The location is OK, but a fair walk to the town."
• "However don’t expect this to be a proper pub. We came back here at 10.10pm Saturday night and the bar was closed."
• "Care required in shower. The hot water is very hot and the shower appears not to be thermostat controlled to prevent potential scalding."
• "Struggled twice to find a space in the car park."
• "The men's toilets were filthy and a bulb was hanging out and not on in one of the cubicles."

Accommodation Quality

Pros:

• "Nice clean rooms, and a good size."
• "Room warm, plenty of hot water, plenty of tea and coffee and essentially clean."
• "Room very comfortable bed snuggy and bed linen crisp and lovely."
• "Our room in the pub was clean & well serviced."
• "The rooms are comfortable, clean and relaxing."
• "Our room was very comfortable and we were lucky enough to enjoy the most amazing views over the bay."
• "Room was nice and clean, plenty of hot water."

Cons:

• "The second morning of our stay I discovered I had been lying in a urine stained bed."
• "Everything about our two-day stay was good, apart from room (room 16), which was in an outbuilding and was really cold."
• "The mattresses really needed changing."
• "Anex room was clean but basic."
• "The annex room was adequate, yet poorly designed and not the cleanest."
• "Lots of dust and spider webs around especially around the dirty skylight."
• "There was actual black mould on the window by the door, all on the wall surrounding the window and all over the blind."

Value for Money

Pros:

• "Omg hidden gem we stayed for one night we will definitely be returning don't know where to start!!"
• "The trip itself was very good value, we will definitely be back."
• "Food second to none and the breakfast was excellent, kept us going until tea time."
• "Prices reasonable too."
• "I highly recommend both. Neither were overpriced and cooked to a high standard."
• "Went for lunch. Chose homemade fish finger sandwich... Only £8 and well worth it."
• "Beer at very good prices 2 x Moretti @ £5:50 each wonderful!"

Cons:

• "Avoid this place! We now know why they demand payment in advance."
• "We left the next morning having wasted a night's stay and 2 breakfasts, at a cost of £360. This family run Inn has no idea of professionalism or customer service."
• "Drinks were however overpriced."
• "Although I appreciate business and running costs are not cheap I did not feel our stay represented good value."
• "Yet overpriced, as was the cost of the actual room which was extremely overpriced."
• "I paid £390 for 3 nights bed and breakfast a complete waste of my hard earned money."
• "We felt that all the meals were extremely overpriced for the quality that they were."