Turtle Bay Newcastle Reviews Summary

Food Quality

Pros:

• "Great food and nice atmosphere."
• "The food was really nice, a taste of home as my heritage is Caribbean."
• "Food was great, cocktails were fab."
• "Lovely food, very busy at a weekend so need to book."
• "Food was delicious!! Not too spicy but definitely had a kick."
• "Food was absolutely delicious. First time I've been here but not the rest of our party. The squid was cooked to perfection."
• "The food is great and well presented."

Cons:

• "I opted for the burger as part of my bottomless brunch, and if i am honest was a bit bland and the fries on the side were not included."
• "And the garlic pit prawn was sooooo oily, i could only eat one."
• "I ordered ribs with mac n cheese and I got it very fast which was great, but it wasn't warm enough and the portion was very small."
• "The jerk chicken isn’t authentic Jamaican, the rib’s flavour is blend the desert is a scope of ice cream with a few pineapples dropped in."
• "Don’t get the Mac and cheese, not worth it but everything else we had was delicious!"
• "I asked for my food without mayo on cause I don’t like mayo and my burger was covered in mayo."
• "More than 30 mins to get a fish which was over cooked, or may be it was just sitting there."

Service

Pros:

• "Courtney was absolutely amazing she was so polite and helpful at our table."
• "Beth, Bruna and Drew went above and beyond for us."
• "Migle was an absolute star, absolute asset to the team."
• "Shout out to Jayden and Jack who were spot on and always there when we needed them!"
• "Server named George did an incredible job handling our table for bottomless brunch."
• "Our server, Rachel, was really friendly and the food came out in good time."
• "Cheers to Dan for the excellent service on this visit!"

Cons:

• "The quality of cocktails shocking lol but what you can get for 9,99 for 2 cocktails."
• "They no longer make margaritas."
• "Service was shocking, Server had total attitude."
• "Waiting 20mins for a drink only when staff could come over us horrendous."
• "The service wasn’t amazing and nearly put us off."
• "I stood for over half an hour at the bar ignored."
• "The staff were too busy having fun and busting jokes between themselves in front of the kitchen while 'cleaning' cutlery, than going around tables and offering or encouraging guests to continue buying happy hour drinks."

Atmosphere

Pros:

• "Overall great casual place with great vibe and food."
• "The decor is colorful and playful, with plenty of palm trees, beachy accents, and a soundtrack of upbeat reggae music that transports you to a sunny Caribbean paradise."
• "The atmosphere at Turtle Bay is lively and welcoming, with a warm and tropical vibe that makes you feel like you're on a relaxing island vacation."
• "Vibrant atmosphere with great lighting, space and design."
• "Decor is gorgeous and toilets were spotless."
• "Absolutely brilliant! Great atmosphere."
• "Loved the atmosphere, relaxed and chilled."

Cons:

• "So disappointed to see that this Turtle Bay is nothing like any other or what it used to be."
• "There is NO VIBE! No bashment playing or any Caribbean music, mainly garage and old school rnb from the 00's."
• "Went in on Saturday for some drinks and the atmosphere was terrible."
• "Me and the Mrs wandering round trying to find a clean table but not one in side. Full of empty glasses and soaking wet and sticky from drink."
• "Also they put a service charge onto the end of the bill which no one knew about so it made us all feel a bit uncomfortable."
• "💯 % waste of money for what you got on the brunch menu for food."
• "💯 % waste of money for what you got on the brunch menu for food especially as both mine & my husbands orders came wrong!"

Value

Pros:

• "The homemade drinks are an absolute steal."
• "Well worth the £32 each."
• "2-4-1 Cocktails is an absolute treat as well!"
• "The drinks also had a perfect ratio of spirits to mixers that made them simply delicious."
• "Very reasonably priced and nice relaxing atmosphere."
• "Cocktails were beautiful too and they had a huge selection."
• "The 2 for 1 cocktail deal was amazing and the drinks were very good."

Cons:

• "The quality of cocktails shocking lol but what you can get for 9,99 for 2 cocktails."
• "Expect to pay around £10 for their 2 4 1 cocktails and about £50 for a meal for two."
• "Bottomless brunch? Waiting 20mins for a drink only when staff could come over us horrendous."
• "Also they put a service charge onto the end of the bill which no one knew about so it made us all feel a bit uncomfortable."
• "💯 % waste of money for what you got on the brunch menu for food."
• "💯 % waste of money for what you got on the brunch menu for food especially as both mine & my husbands orders came wrong!"
• "But if you like the real Caribbean flavour look elsewhere."