Mantra Thai Dining Restaurant Reviews Summary

Ambiance

Pros:

• "The restaurant is beautifully furnished and the seating spacious and comfortable."
• "Great atmosphere, was empty when we showed up at 5pm that Wednesday not an empty table that I could see as we left."
• "The restaurant's recent renovation has truly elevated the ambiance."
• "The atmosphere in the restaurant is enjoyable."
• "The atmosphere was nice and calm and serving staff were very attentive."
• "The venue is warm, cozy and inspirational."
• "The delightful ambiance further enhanced our dining pleasure, providing a relaxed and inviting atmosphere."

Cons:

• "High prices... very strange vibes at this place."
• "Vibe was lacking slightly but again Thursday lunchtime that's to be expected."
• "This was bland and atmosphereless."
• "Atmosphere and location was good but had a little bit of hotel feeling to it."
• "Usually fantastic however downstairs was extremely noisy."
• "It’s just a little bit big, a little too bright, a little too efficient with service."
• "Only let down was when we left our coats weren't given back to us."

Service

Pros:

• "Service was sublime with friendly, helpful and efficient staff."
• "Service was superb and the food is as good as anything I have ever tried."
• "The service professionally attentive but not obtrusive in any way."
• "The service was great with friendly staff with drinks and food coming in a timely manner."
• "Service is fantastic."
• "The staff are very freindly and attentive."
• "Service was spot on, so polite and attentive."

Cons:

• "Customer satisfaction no longer feels like a priority. Complimentary prawn crackers withdrawn."
• "Extremely incompetent staff that are stupendously unsocial."
• "Declined our reservation 3 hours before we were meant to be there even though I requested the day before."
• "Most of the staff did seem a little chaotic at times."
• "We experienced a rude and seemingly angry young lady waitress, she was impolite and had bad energy."
• "The only negative point was an Italian gent (I'm presuming the owner) being a little overbearing."
• "The service wasn't great either, we didn't have an issue, although they are not too attentive."

Food Quality

Pros:

• "Honestly - the BEST Thai meal ever."
• "The food was beyond delicious and came very quickly and the wine was very nice."
• "The food just blew me away tasted so fresh and authentic just like in Thailand."
• "Fantastic Thai food."
• "The food tasted amazing."
• "The food was amazing. We had the duck spring rolls, grilled pork, crispy pork and lamb."
• "Authentic Thai food prepared using fresh ingredients."

Cons:

• "Chewy steak with grizzle."
• "The soft she crab was a bit small."
• "The flavours of both were lovely but totally spoilt by the cheap excuse they called meat."
• "Bland unseasoned food."
• "Fried foods cooked in smelly oil and leaving grease on the plate."
• "My prawns in black pepper were hot, as served on a sizzling plate, but was bland and the prawns tasted off."
• "Curry lacked smell and tasted quite bland."