Cosy Club Reviews Summary

Atmosphere and Decor

Pros:

• "The decor is good fun with every bit of wall covered with paintings and prints."
• "For people who are looking for a cozy, beautiful and chic restaurant. This is the place to be!"
• "The atmosphere is like a museum with many paintings, but all in harmony."
• "Great decor and comfortable seating."
• "The decor is beautiful, and the atmosphere has the best vibe."
• "Has to be one of the quirkiest places I've ever visited."
• "The atmosphere was great, we went in approx 5pm as a group of four."
• "We absolutely love it here! Such a warm, chilled atmosphere."

Cons:

• "Only very tiny negative, and outside of the restaurants control, is the huge LED advertising screen on the building next door which flashes continuously."
• "The dining area was echoey as no soft furnishings to absorb sound."
• "The restaurant its self looks very up market clean and tidy food was reheated chain style pub food, reheated chicken on a ceaser salad with thick rubbery skin."
• "Service was great, atmosphere lovely, starter (particularly the squid and chorizo) was too small and simply horrible -cold, weird, unattractive."
• "Lower the ceilings in places with sound absorbing material. Get some advice and do the necessary."
• "Lovely decor and social place for drink with friends. However, like most chain restaurants Cosy Club disappointed with the food."
• "Very noisy. Lack of staff. Messed up the orders."
• "Difficult to hear so customers were shouting. Also getting up and standing around in the restaurant area in order to have conversations, which was annoying to other customers who wanted to enjoy their meal."

Service

Pros:

• "Service was A1. The place was reasonably lively and comfortable."
• "Service from the staff was excellent. They were attentive and friendly."
• "I have to say amazing service by Andrew our server. He was attentive and knowledgeable about the menu and drinks."
• "We arrived at 9:40, 20 minutes before the kitchen due to shut. We were pleasantly greeted in a lovely atmosphere by smiles, seated promptly."
• "Short staffed by 2 servers, but, the young lady who served us was truly outstanding!"
• "We booked a family meal here for 11 of us following a family member graduating. The service was fab."
• "The dirty chicken burger was absolutely spot on, so delicious!"
• "We had a very disappointing visit on this Saturday evening just gone. Having been to another Cosy Club in the past, we were expecting much better."

Cons:

• "Sadly really disappointing! Staff weren't particularly attentive in general."
• "For a team christmas meal, we paid £30 each for a two course. Expect a 10% service charge added automatically."
• "The food was as usual great, staff were friendly and helpful but only two of them on the floor for the whole restaurant meant a bit of a wait."
• "Not impressed with this place. Firstly one of our beer glasses had lipstick not only around the rim but lower down."
• "Food was lovely, music however was too loud for a restaurant."
• "The food was off very high quality, very delicious especially the bang bang cauliflower, but I must say the portions were inadequate."
• "The worst service I’ve ever received took over an hour to get our food and got asked if we had any allergies 14 times."
• "We visited here for the second time and the first wasn’t the best experience, however the manager Tim went out of his way to put things right."

Food Quality and Variety

Pros:

• "The food was great and good value, with great care given for food allergies."
• "Contains 1450 calories, so you'll have a full stomach."
• "I want to highlight above all the quality of the food, one can appreciate the excellent quality of the products used."
• "Decent place to eat for special occasions or date night. The food was excellent."
• "Stopped for brunch and can say it is one of the best breakfasts I have had."
• "The food was absolutely delicious and very accommodating to vegan and non-vegan alike."
• "I ordered the beef burger, with the advised additional cheddar, bacon and side of onion rings served with fries and coleslaw. I was surprised by the quality and flavour, extremely impressed."
• "The food was truly amazing, and I am fussy and rarely say that."

Cons:

• "My only gripe is out of the small choice of starters and desserts I found both of what I tried to order not available which was annoying."
• "Sadly really disappointing! Place looks cool inside - loved the decor, BUT food really overpriced and tbh below average."
• "The bar in Plymouth was unmanned and service slow and unfriendly."
• "For dessert one of the ones we ordered when it came it wasn't anything like the menu had described with the ingredients."
• "Waited for 1hr 15mins for food, one main was missed which meant someone ate when everyone else had finished."
• "Half hour wait for drinks and hour wait for starter then another hour for main."
• "The food and waiting staff were good but we were put on two tables which was fine but they were at either end of the restaurant."
• "Food was lovely, music however was too loud for a restaurant and also have to question the professionalism of the management."