Visit London Taxi Tours Reviews Summary

Tour Guides

Pros:

• "Our guides Adam & Gary were terrific! They kept the entire group together and were kind, courteous and informative!"
• "Our driver Adam was amazing, very accommodating and just wonderful."
• "Ollie took us on a 3 hour highlights tour and it was brilliant! Ollie was knowledgeable and hugely entertaining."
• "Our tour guide Ian did an outstanding job structuring the tour to our wishes."
• "We had an Excellent Tour with Glen F.. He was extremely knowledgeable."
• "Our driver Liam was very knowledgeable and pleasant."
• "Gavin as our guide and he was amazing! He went above and beyond to show us all of the touristy spots in London."
• "Our Guide, Yiannis, was great. As well as the main attractions, he took us to see some lovely off-the-beaten track Christmas sights."

Cons:

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Customization and Flexibility

Pros:

• "Lee was also more than happy to cater our tour to our liking. He took requests to go anywhere we like in the city or to drop us off wherever we wanted at the end of the tour."
• "He can focus on your interests - royalty, history, geography, food, literature, famous people in general, famous actors or musicians, and more!"
• "The tour was totally customized to our needs and he made sure to show us everything we wanted to see."
• "This tour is excellent! Our guide, Mick, was great. He had an awesome knowledge of London currently and historically."
• "We had an amazing taxi tour with our guide Andrew. The cab was spacious, comfortable and spotless."
• "Strongly recommend. We travel a bit, and I don’t always love tours, but wanted to get my bearings straight around the city, and I’m glad we did. It was perfect for that."
• "Our guide Gavin showed us more than we could have imagined and even went 'off book' for a few other things we wanted to see."
• "We had a fantastic Christmas lights of London tour with Lee. He was incredibly knowledgeable and accommodating."

Cons:

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Knowledge and Expertise

Pros:

• "He was incredibly knowledgeable! He can focus on your interests - royalty, history, geography, food, literature, famous people in general, famous actors or musicians, and more!"
• "Our driver Adam was amazing, very accommodating and just wonderful."
• "The communication was great, and Alan was even able to accommodate picking us up a bit early as our prior plans wrapped sooner than anticipated."
• "We had an Excellent Tour with Glen F.. He was extremely knowledgeable."
• "Our driver Liam was very knowledgeable and pleasant."
• "Gavin as our guide and he was amazing! He went above and beyond to show us all of the touristy spots in London."
• "Our Guide, Yiannis, was great. As well as the main attractions, he took us to see some lovely off-the-beaten track Christmas sights."
• "This was an individualized, off the beaten track tour. We recommend it to anyone who wants to see the way the city really breathes! Ian was a super guide!"

Cons:

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Customer Service and Communication

Pros:

• "The arrangements in advance by mail with Cheryl were fantastic. She responded promptly to all questions."
• "The communication was great, and Alan was even able to accommodate picking us up a bit early as our prior plans wrapped sooner than anticipated."
• "The front office was helpful in planning all of our trips and we are thankful to Cheryl for her personal attention."
• "We also received excellent service from Cheryl with the booking process, she even went above and beyond to help us get everything sorted during their team Christmas lunch!"
• "Cheryl was amazing to get us a 3 hr tour on such late notice!"
• "Cheryl was ever so kind with providing guidance on what to book and was super friendly!"
• "Initial communication with Visit London Taxi Tours was with Cheryl and from the first email to the last of many, she was wonderful!"
• "I cannot speak highly enough of Visit London Taxi Tours and the service we received from them! Cheryl is a delight to work with, is prompt with responses, friendly and professional."

Cons:

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