SelectSurv Reviews Summary

Professionalism and Efficiency

Pros:

• "Everyone was I spoke to was helpful, professional and efficient."
• "Select Surv provided a fantastic service. Very friendly and efficient communication at all times."
• "SelectSurv were fantastic from the beginning - prompt responses, clear terms and prompt survey."
• "SelectSurv were absolutely amazing! I had a buildings survey done and Scott's wealth of experience was very clear via his report."
• "SelectSurv provided a very thorough buildings survey for me in February 2023 and I regret that it's taken so long for me to provide a review."
• "We had a level 2 survey conducted for the purchase of our first home and we were really impressed with the service."
• "Selectsurv was recommended to us and at short notice they were able to arrange a Probate Valuation on a property in Streatham."
• "We have used SelectSurv twice and been very impressed both times."

Cons:

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Customer Service and Communication

Pros:

• "A special shout out also to Lyn and Chantel for being so responsive and reliable throughout!"
• "Chantel was fantastic in organising the survey to be done, efficient, friendly and overall outstanding customer service and communication."
• "The survey report was completed in a very short time frame and at short notice."
• "Very professional. Great communication throughout and Chantel was so helpful."
• "Very pleased with the service we received from the SelectSurv team."
• "I and the other leaseholder of my block used SelectSurv, Dulwich to get a reinstatement value for our flats for the purpose of renewing buildings insurance."
• "Amazing communication throughout the process. Chantel and Lyn were both so helpful."
• "We needed someone to carry out a structural adequacy report, at short notice."

Cons:

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Quality and Detail of Reports

Pros:

• "The report itself is detailed enough to give us the comfort we needed about the purchase whilst being easy to follow."
• "The Survey report was lengthy and informative, whilst easy to read."
• "The survey report I found to be very pragmatic and knowledgeable without shying away from an opinion."
• "His findings/recommendations were concise and referred to specific issues/reasons."
• "And because it was raining the day of the survey, they were able to include the how rain was draining into one of the rooms."
• "We were thoroughly impressed by the quality, detail and comprehensiveness of the report."
• "The report was extremely thorough and extensive."
• "The service was absolutely brilliant from start to finish. Mike went above and beyond to help us and answer any queries that we had."

Cons:

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Value for Money

Pros:

• "All at very reasonable and comparable prices."
• "This put my mind at ease and was worth every penny."
• "The cost for the service was perfectly acceptable, in line with similar professional fees."
• "The survey itself was very fair and written in a way that was understandable, clear and also very comprehensive."
• "The report itself was very thorough, easy to read, came with photographs of the affected areas."
• "On the strength of SelectSurv's reinstatement valuation we realised that the building had been over-insured."
• "The survey was conducted by Scott who was very throughout and very good at communicating with us throughout the process."
• "Very courteous and efficient follow-up service from Chantel, I can only recommend SelectSurv."

Cons:

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Responsiveness and Timeliness

Pros:

• "They were proactive in arranging the appointment and liaised quickly with the estate agent to gain access to the property."
• "We had a Level 3 Building Survey Report on a Victorian property. We were thoroughly impressed by the quality, detail and comprehensiveness of the report."
• "Fantastic service you always get such a quick response from the office - timelines are well communicated and stuck to."
• "I'm happy with the survey that was conducted by Scott Chapman last week."
• "We had a Level 3 survey carried out on a Victorian terraced house in South East London by Mike from Select Surv."
• "The survey report was completed in a very short time frame and at short notice."
• "I received an excellent service from SelectSurv Chartered Surveyors from start to finish."
• "I highly recommend SelectSurv services! From the moment I enquired with SelectSurv, I was confident in their services."

Cons:

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Knowledge and Expertise

Pros:

• "Scott's wealth of experience was very clear via his report and our follow up call to go through my queries."
• "The survey report I found to be very pragmatic and knowledgeable without shying away from an opinion."
• "Poor Mike also had my mother, who is an ex-conveyancing lawyer, to deal with! She also gave him five stars and was very impressed with his work and knowledge."
• "The surveyor who did the visit to the flats and provided the reinstatement value was very personable and professional."
• "By far one of the best customer service experiences I have had in a inspection survey from start to finish."
• "We needed someone to carry out a structural adequacy report, at short notice."
• "The service was great every step of the way, from booking in the survey to the report and the follow-up."
• "Jeremy completed an excellent Homebuyers level 2 survey for us and Chantel has been so helpful and quick to respond throughout the process."

Cons:

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