Chiquito Reviews Summary

Category: Mexican restaurant

Address: 51 Garden Walk INTU, Metrocentre, Gateshead NE11 9XZ, United Kingdom

Phone: +441914606488

Rating: 4.1
based on 192 reviews.

Staff and Service

Pros:

  • "Hayley F you were a star, friendly and fun. Great people skills."
  • "Darren the guy serving us couldn’t do enough, always made sure we had a drink as they were bottomless, which was amazing as there’s nothing worse than waiting for a drink when you’re eating."
  • "The waitress was nice and friendly always asking if everything was ok."
  • "A very friendly girl called amelia served us. The food was so tasty but the service was even better."
  • "Been for a family meal for my sons birthday and Stephanie who was our waitress couldn’t of been better, she was so patient and really welcoming!"
  • "Service from Hayley F. Such a friendly chatty person, and very helpful too."
  • "Our server went above and beyond."

Cons:

  • "We finally got a table and after another half an hour, had to ask for our order to be taken as we were being ignored."
  • "The restaurant was under staffed, the waiter was extremely argumentative."
  • "The waitress was very rude and essentially told us it wasn't her problem."
  • "The front of house team look like they have seen better days none of them knew what a smile was!"
  • "Really sorry to say this but on a Sunday I think you need more staff. It was disgusting the service was so slow."
  • "Staff were just sitting around chatting so took an age to get our table cleaned and order taken."
  • "Also over heard staff speaking rudely about other customers."

Food Quality

Pros:

  • "Absolutely amazing here.. Love this place."
  • "Lovely food everyone enjoyed what they ordered."
  • "The food is absolutely excellent, the service quick and the overall dining experience very family friendly."
  • "When the platter arrived it was delicious."
  • "Very tasty food, not sure of it's authentically Mexican but we enjoyed it anyway."
  • "The food was delicious and beautifully presented."
  • "Food was fab, red hot, well presented and tasty."

Cons:

  • "Overpriced and won't return."
  • "The chimichanga I ordered was very obviously microwaved and swimming in oil."
  • "Never had a burrito taste so dry and lack of flavour it was awful."
  • "Ordered the southern fried chicken with pulled pork and to be honest what a waste of money !!!"
  • "The beef was dried and chewy and the chicken tasteless."
  • "If it hadn't been for the guacamole and the salsa on the side to add in some flavour they would have been inedible. totally bland with zero flavour."
  • "Very disappointing, ordered Fajitas, portions of meat small, not enough to fill the 3 Tortillas."

Value for Money

Pros:

  • "Nice simple menu, and not badly priced."
  • "Great value for money."
  • "We also had a 40% off voucher."
  • "Good choice on the lunch menu at a good price."
  • "Good price for food."
  • "Nice food little expensive if you don't have a voucher. So sign up to website to get one nearly always something available."
  • "Best Mexican Food Out There and Flexible Service Too!"

Cons:

  • "Food was okay but overpriced for what it was."
  • "Overpriced for food it would have been faster to cook yourself."
  • "Went here for breakfast, was nice food but a bit on the pricey side for what you get."
  • "£3 for half a coke where they filled the glass up with ice 1st. Absolute rip off."
  • "Prices were a tad on the more luxurious side than it deserves."
  • "This place is pretty pricey."
  • "Enjoyed a very pleasant meal. Portion sizes quite small and I felt expensive."

Ambiance and Decor

Pros:

  • "Decor inside was very Mexican themed and made the restaurant seem very enclosed and cosy."
  • "Like the surroundings really comfortable and welcoming."
  • "Lovely atmosphere on a Wednesday night."
  • "Service was quick and there was a lovely atmosphere."
  • "Lovely atmosphere, staff were all friendly."
  • "Great atmosphere and friendly and efficient service provided by Lucy, who couldn't do enough for us."
  • "Delicious food, beautiful atmosphere and friendly staff."

Cons:

  • "It was busy without being crowded and COVID secure."
  • "Family of 4 attended chiquitos midweek so it was quiet, no hats 😕 which is one of the reasons my daughter loves to go."
  • "There was no atmosphere in the restaurant and I can see why now."
  • "Overall uncomfortable atmosphere and the food was mediocre."
  • "The music was actual torture, what happened to instrumental Mexican stuff?"
  • "All the staff had the same miserable look on their faces the full time."
  • "What a disappointment. Mexican restaurant with no rice!!!! No rib eye steak, no sides with the thinnest ever steak."

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