Shish Meze Restaurant Reviews Summary

Category: Turkish restaurant

Address: 2 Berther Rd, Hornchurch, RM11 3HS, United Kingdom

Phone: +441708475858

Rating: 4.4
based on 315 reviews.

Food Quality

Pros:

  • "The food was amazing and the service as said was incredible."
  • "I ordered the mixed shish for main, which was delicious, I highly recommend, the lamb is done to perfection."
  • "The best food I have eaten out during the pandemic."
  • "For starters I ordered pan fried prawns and it was just beautiful."
  • "The food is delicious. But it should be at the prices. The meat is tender, very high quality Shish."
  • "The food was exceptional, very tasty and hearty."
  • "The food is 10/10, huge portions, excellent presentation, piping hot, & very very tasty."

Cons:

  • "most importantly there was an unpleasant smell of drains unbearable."
  • "The Adana Kebab was under seasoned and lacked flavour."
  • "The meat and rice was a little too salty."
  • "Unfortunately, I ordered lamb shish but out of the six pieces of lamb 5 was just fat."
  • "However I found the bread that came with the humous starter was flat, soggy and a bit chewy, the rice with the main was also a tad bit mushy."
  • "The calamari was really soft and a bit tasteless."
  • "The seafood casserole was far too salty, as was the scallops starter dish."

Service

Pros:

  • "The service and food here is always wonderful and up to a very high standard."
  • "Fast and courteous staff, particularly impressed by the Waitress who remembered all our order without writing a thing down!"
  • "Great atmosphere, attentive service, well prepared food at a good price."
  • "We were greeted by lovely staff who were attentive & efficient throughout."
  • "The staff were so welcoming and friendly."
  • "Absolutely attentive wait staff nothing was too much trouble who made our night incredibly special."
  • "Our waiter Hicham was amazing and a real credit to your team. He is very attentive and nothing is too much trouble."

Cons:

  • "The service was very slow."
  • "Sometimes I find the staff can be a bit abrupt."
  • "Service was pretty poor and slow."
  • "Rude staff."
  • "Service and bar staff in particular cannot handle the demand."
  • "Went on a Saturday evening so was expecting some wait times. However, I was not expecting the complete lack of customer service and organisation in this restaurant."
  • "The service let it down big time."

Price

Pros:

  • "The price for the quality and quantity of the food was very good."
  • "I would recommend to try the lunch menu and it's very reasonably priced."
  • "Food arrived and it was really good, generous portion and fair priced."
  • "The food is top class! Meat is fresh, juicy, portions are big, prices are great!"
  • "Decent prices."
  • "Very good value for money."
  • "For that amount of food to pay 33 pounds. I think that it is very cheap."

Cons:

  • "But again over priced a bit."
  • "The cocktails were lovely although a bit pricey and the food is expensive compared to other Turkish restaurants in the area."
  • "Little overpriced for what it is, not worth £20 per main I think £16/17 would be more reasonable."
  • "A bit expensive for Hornchurch but I suppose it is expected."
  • "Quite pricy if you want to go out for a treat with your loved one or special occasion."
  • "Parking is difficult, food is a bit on the pricey side."
  • "£50 for one person for a main and two drinks a bit pricey I thought also…"

Ambience

Pros:

  • "Great atmosphere, attentive service, well prepared food at a good price."
  • "Honestly SHISH MEZE is an OUT OF THIS WORLD restaurant!"
  • "The food is fabulous and the portions are very generous."
  • "Great ambience with a quite comfortable seating arrangement."
  • "The atmosphere is great."
  • "The atmosphere the decor, the friendly staff all were amazing!"
  • "Atmosphere and ambiance was on point."

Cons:

  • "Too dark inside, in the evening."
  • "when the restaurant is busy the noise levels made conversation at the table very difficult."
  • "The food was very good, but it losses a star because for a restaurant it felt a bit clubby on account of how loud the music was which somewhat ruined the atmosphere."
  • "Although the singer had an amazing voice it was far too loud. Unable to have a conversation without shouting."
  • "Ambience wasn’t great really loud couldn’t really hear."
  • "The level of unsuitable music played at a level which made normal conversation difficult completely ruined our evening."
  • "Music were too loud… barely could hear each other…"

Cleanliness

Pros:

  • "Clean, friendly and joyous environment with a lively upbeat choice of background music."
  • "The food however was delicious and the interior is very clean and classy."
  • "I really like the staff and really like that everything is always very clean at a high level."
  • "The restaurant itself is absolutely stunning although a little warm for me."
  • "Can not compliment enough! A wonderful atmosphere and beautiful decor."
  • "Food is nicely presented and restaurant feels nice and comfortable to enjoy a meal with family and friends."
  • "The decor is so pretty with all of the flowers and gorgeous lights."

Cons:

  • "Tables cleaned with a dirty soggy rag, dog eared dirty menus, everything has a dirty Matt finish, floors, tables, plates etc."
  • "Hygiene levels are not good at all!"
  • "The toilets are the smelliest I have ever encountered, I can still taste the urine, not joking!"
  • "it is very very loud, so we often just getting there take away!"
  • "All staff look like they were very stressed and looked miserable, trying to avoid eye contact."
  • "Even forgot to bring out the tasty bread before the mains."
  • "Be weary of the 1hr+ wait for table (even booked) and another two for food!"

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