Kervan Kitchen Gidea Park Reviews Summary

Category: Turkish restaurant Romford

Address: 160A Balgores Ln, Gidea Park, Romford RM2 6BS, United Kingdom

Phone: +441708459446

Rating: 4.5
based on 140 reviews.

Food Quality

Pros:

  • "The food was amazing to say the least!"
  • "The food is so fresh and tastes amazing."
  • "The complimentary bread is so so good - the seasoning on it is outstanding."
  • "Food was served quickly and it was just fabulous so tasty and nice."
  • "Beautiful restaurant and phenomenal food. The chicken shish is cooked to perfection"
  • "The food is delicious"
  • "Simple Turkish food done in an amazing and tasty way."

Cons:

  • "The dishes were quite expensive, as a main would cost you from £12 - 20."
  • "Our meal was chewy! Salty! Poor meat at a high price"
  • "Food was nice but portions tiny"
  • "Seems owners getting greedy and skimping on portion size"
  • "The filling must have been made with something else other than walnuts and pistachios as it resembled something that looked like fried mince."
  • "However, the Sea Bass was packed with bones, which meant that with every bite, tissue was needed to dispose of the bones in."
  • "The food was TERRIBLE"

Service

Pros:

  • "Service was very good as always."
  • "Great and friendly staff, even though they were rushed off their feet on a Monday, they still managed to hold a smile."
  • "The staff went above and beyond to assist me with parking and the food recommendations."
  • "Attentive staff to take care of your requirements"
  • "The service is excellent, staff friendly and know how to do it just right."
  • "Staff have excellent customer service skills and make you feel very welcome"
  • "The staff are extremely knowledgeable, very polite and professional at all times."

Cons:

  • "Service is a bit of a mixed bag, some staff really friendly then some very much not."
  • "The waiter that brought the bill could as well have been a robot. He was impersonable."
  • "Service was very slow."
  • "Service was poor, the lady that showed us to our table looked like she didn't want to be there."
  • "Service was incredibly slow and non engaged"
  • "The service was poor! A table of 7 people for 2 hours, offered drinks once!"
  • "Service was slow as well."

Ambience

Pros:

  • "Fabulous place to eat. Great location, interior design."
  • "Very nice and cosy place."
  • "Ambience was lovely."
  • "The interior design is stunning"
  • "A well air conditioned restaurant, You barely smell the food even though you see them cook in their amazing grilling area"
  • "The music artist was amazing, my family really enjoyed the atmosphere and vibe."
  • "The decor is beautiful and the ambience was lovely."

Cons:

  • "Newly refurbished restaurant was noisy as every table was taken"
  • "Sadly it is no longer family friendly after 6pm on Friday's and Saturday's"
  • "Due to its size, it is very noisy & you have to shout at each other over the table"
  • "The ambience was ruined by a large table of teenagers who were treating the restaurant like a nightclub and screaming and shouting spoiling it for other customers."
  • "It was like a youth club in there, group of youths running riot in the restaurant making so much noise and walking on the chairs and it was more like a nite club than a restaurant."
  • "The atmosphere felt like being in a student bar. It was very loud, which spoilt the experience."
  • "The inside a little dark despite the foliage."

Value

Pros:

  • "Very reasonable prices too."
  • "Great service for reasonable price"
  • "Prices are really good value too."
  • "Excellent value for money both on food and drink."
  • "The lunch time special menu is excellent value at less than £10 for two courses."

Cons:

  • "Nice food but ridiculously over priced!!"
  • "Drinks extortionate as well £4 kids small coke"
  • "Food is tasty but it's pretty expensive and you get a portion of everything far too big."
  • "Drinks very expensive and you can't go to the bar and order"
  • "Drinks very expensive"
  • "Food nice but too expensive"
  • "A bit pricey. The place has recently been renovated, unfortunately so have their prices."

Family-Friendliness

Pros:

  • "Been coming here often with my family and never been dissappointed."

Cons:

  • "Sadly it is no longer family friendly after 6pm on Friday's and Saturday's"
  • "Just tried booking a table for friday evening and was refused a time any later than 6pm because we have a child"
  • "For a family, you should be looking to spending over £100!"

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