Big Easy Restaurant - Canary Wharf Reviews Summary

Atmosphere & Location

Pros:

• "A busy and lively restaurant, youthful and energetic."
• "We found a really nice atmosphere. Location pretty nice in a Mexican/American style."
• "Very cool place, outstanding location with views on the city of London."
• "Lovely music played in the background before the life band came on. Nice and relaxing atmosphere."
• "If you're lucky to be seated outside when weather is good. View is amazing."
• "The atmosphere is excellent. I love the location, the live music, and the entire decor of the place."
• "Nestled in the heart of fun – surrounded by bars and excitement – the location is a winner."

Cons:

• "On the inside is dirty, it smells very bad."
• "The music is so loud and is not possible to have a conversation."
• "Music was quite loud so sometimes hard to hear what others are saying and felt like we were shouting."
• "The music evolved over the evening towards country songs which was fun."
• "The live music was louder than expected and we had to move tables to be able to hear each other."
• "Around 7pm, live music was starting, which made it difficult to hold a conversation as we had to shout to compete with the music."
• "Music too loud to even talk."

Service

Pros:

• "We were met with friendly service this time."
• "The waiters were very friendly, and the service was prompt."
• "Food was delicious and our server Marco was really friendly and went the extra mile."
• "We had an amazing server by the name of Katie. She was extremely attentive accommodating & friendly."
• "Service was fast and the waiters are really friendly, I think his name was Giuseppe, very nice chap."
• "Our main server Anna was amazing!"
• "Our server Shanise was brilliant! She was attentive, friendly and gave us outstanding service!"

Cons:

• "Staff? No comment at all. They were completely rude."
• "Service fast enough but not attentive at all as they'll easily overcharge you for things you didn't order."
• "The waitresses were never around, I had to stand up and going chase them for everything we needed."
• "Service went down after the early bird menu end."
• "The service is ridiculous, I booked a week in advance asking for a table outside for my anniversary and they gave us a table inside between other tables."
• "Some of the staff were inattentive and lacking in professionalism as many could be seen standing around watching TikToks."
• "Service wasn't very good, staff just standing around talking to each other at the end of our table."

Food Quality

Pros:

• "The ribs and the BBQ sauce tasted amazing."
• "Overall, it’s a solid place to meet your mates and have a non-special meal. However ribs, pulled pork, grilled chicken - very tasty!"
• "The food was absolutely delicious and the cocktails also tasted good."
• "The steak was beautifully cooked and good."
• "We had various platters come out with mussels, chicken, and huge soft ribs. It all tasted good."
• "The Nashiville Hot Chicken burger I had was actually really great! Crispy Chicken and very flavourful!"
• "The food was well presented and delicious."

Cons:

• "The ribs were quite dry."
• "Food was good, but nothing special."
• "The additional cheesy chip I couldn’t eat, I’m not sure if was cheese or the scrapings of the waiter's attitude blended into a gritty past."
• "We found the Texas brisket very heavily salted."
• "Shrinkonomics has really affected this restaurant chain. They used to have really good offers but now the portions are getting smaller without any change in the price."
• "The food is average at best. I ordered pork bbq, and it wasn’t juicy."
• "Terrible place, foods are just atrocious, just not edible, they serve burger patty burn like a charcoal."

Value for Money

Pros:

• "Good atmosphere, great service, fast serving times and a fab range of food and drink on offer at reasonable prices."
• "Prices are ok too."
• "Great value for money, great atmosphere and our server Shanise was brilliant!"
• "The £10 express lunch menu is very good value for the money."
• "The menu had a good range of dishes, with some special combos on certain days for £25 including a lobster meal with a glass of prosecco or a beer or boozy slushie."
• "Look for the special offer on different day of the week, some deals including a main and a drink are just under £30."
• "Limitless hog roast or wings with sides and a 2 pint stein of beer for only £25pp... Can't go wrong there!"

Cons:

• "Though the prices might make your wallet a bit lighter."
• "The Lobster was rubbery and small and the short ribs they were overcooked, over-smoked, Dry and completely lacked ANY seasoning."
• "The price is not worth it at all."
• "For an expensive restaurant, the atmosphere was chaotic and stressful."
• "This place is slightly pricier than average but it is a treat that’s worth it once in a while."
• "Everything is insanely overpriced for poor quality of food."
• "However, for the exorbitant prices we paid, the portion sizes were totally unjustified."