Bermondsey Bar and Kitchen Reviews Summary

Outdoor Space

Pros:

• "The massive outdoor space is a clear highlight, even if it does get a bit too loud when the place is busy."
• "Great covered outdoor space."
• "Huge outdoor area, covered and very well heated."
• "First visit yesterday in the pouring rain, and even though we had an outdoor table it was still amazing."
• "Great outdoor heated area."
• "We stayed all night in the outdoor area which has such a vibrant atmosphere."
• "It's a decent outdoor space in a good location near London Bridge, handy for meet ups with large groups (and all seems very 'COVID safe')."

Cons:

• "Definitely fun atmosphere but they could do with more heaters easily."
• "They could do with more heaters easily - we had to leave because it got so cold."
• "Large outdoor area but all under covers so doesn't feel like you're outside."
• "Food is a bit overpriced and also was insanely hot, needs a bit of AC or some fans during summer."
• "Outside venue on a cold January night, but under cover with heaters was as comfortable as possible."
• "Also had an outdoor space with bar, all undercover with heaters."
• "The garden is really nice. The food menu is weirdly fussy and specific in the sense that you can only get certain foods at certain times, but the food is nice."

Food Quality

Pros:

• "Food looks good."
• "Very good food at a reasonable price."
• "Pizzas looked good!"
• "The food is excellent."
• "I had the mackerel pate. Omg absolutely delicious. The crispy brie and poached pear.. I praised the lord Hallelujah with every bite."
• "Pea risotto and salmon papardelle were both superb."
• "Lamb and the Hake was amazing."

Cons:

• "Some of the other food was a little strange. Battered and fried broccoli, courgette and sweet potato are a little strange."
• "Be careful on the chicken dont seem to know how to cook it properly."
• "The food was way overpriced, slow and average at best."
• "The main food menu is OK but each time the quality of the cooking is awful, based on my experience."
• "Bought some 'truffle fries' for over £7, they took about half an hour to come and when they eventually did turn up they were McDonalds chips with cheese on top!"
• "The buffalo chicken burger had such a powerfully spicy sauce that it was inedible."
• "The food wasn't particularly nice and not worth getting fired for."

Service

Pros:

• "Friendly and professional."
• "Laura helped us organise the event and was so responsive and accommodating."
• "Service started off really good."
• "The waiters were helpful and attentive."
• "The team serving us were lovely and always made sure we were looked after!"
• "Staff all cheerful and helpful."
• "The staff were friendly, helpful and chatty."

Cons:

• "The staff was very rude and unfriendly."
• "Other than the one member of staff that was doing table service they were all incredibly rude and unhelpful."
• "Instead of trying to fix the situation, they just hovered around us to hear our complaints amongst each other and just wanted to take our money."
• "The waiter forgot to place our order and we waited an hour for food."
• "Service was slow and confused despite it not being very busy."
• "Service was also poor."
• "The service was appallingly slow."