Address: Hyde Park, Serpentine Rd, London W2 2UH, United Kingdom
Phone: +447435786159
Rating: 4.0
based on 550 reviews.
Service
Pros:
"Their service was great."
"Super quick service, and friendly waiters."
"Service is very good people extremely friendly and helpful."
"Friendly and helpful staff, quick and great service."
"Great service, and great food."
"Service was good."
"The service is very nice."
Cons:
"The service is crazy, they’re supposed to bring the order to the table. They don’t?"
"Service shockingly slow, my husband waiting 30mins to get a drink!"
"The service was shocking, it was really slow and the staff didn’t care."
"Service is atrocious, we waited over an hour and twenty minutes for two burgers, and an hour and fifteen for a pizza."
"Service is a bit slow."
"Service was very slow."
"The service was not good as one of my friends didn’t even receive her cutlery and when we asked- we were ignored."
Food Quality
Pros:
"The pizzas were massive and did not disappoint with their flavour, they are well worth the £12."
"Food was amazing, really, really tasty."
"The food was good, the views even better."
"Food was good, I enjoyed my hamburger and my friend loved their vegetarian pizza."
"The burgers are really good."
"Delicious Pizzas offered as well as some great salads plus the usual cakes and ice-cream."
"The food here was pretty good, portions were a decent size, reasonably priced for where you are, and what you get."
Cons:
"I didn’t like their pastries and cakes exposed to public and any one can touch and sneeze over it, it was totally unhygienic."
"Our choice of food was also Disappointing, we ordered the chicken pull burger which was supposed to come with Sweet potato fries, came with normal fries."
"Calzone pizza was a total disaster as it had half the ingredients of a regular pizza, and almost no cheese."
"The pizza wasn’t too impressive, could have more toppings."
"Food was cold eggs overcooked overall couldn't eat it."
"And the pizza was DISGUSTING."
"The macaroni cheese was inedible."
Location & View
Pros:
"One of the best places to enjoy breakfast or lunch inside the Hyde park and overlooking the serpentine lake."
"You can sit and have a drink or have a meal overlooking the lake in Hyde Park which is beautiful."
"Great view overlooking lake Serpentine."
"Most incredible views to the Serpentine lake in Hyde park in winter and summer."
"The view is wonderful from the bar."
"Very beautiful view over the lake and nice seats outdoors and indoors with pigeons flying surrounding."
"Beautiful place just over the Hyde Park Lake with a nice view."
Cons:
"There was no air inside and it was very noisy."
"The views aren’t nice enough to compensate for this horrible experience."
"It's expensive, cold, weird and overall overpriced."
"The indoor area was unusable on a sunny day, as it gets really hot and stuffy without ventilation."
"It’s a nice spot but the birds nest in the water close by is covered in garbage from the restaurant."
"Half of the tables outside is covered in bird-feces."
"Don't feed the starlings - they will grab food right off your plates given half a chance."
Cleanliness & Maintenance
Pros:
"The place is clean and if you manage to get a table outside on a sunny day then it's all worth it."
"Lovely outside seating clean."
"The bathrooms are clean."
"During the pandemic and it was spotless."
"Stopped off for a coffee kids needed a pit stop. Lovely outside seating clean."
"The indoors and outdoors area were very clean."
"The Serpentine Bar and kitchen has just been refurbished, it's looking fresh and clean."
Cons:
"Dirty grimy pretty crowded not cheap."
"The toilets are not great or that clean, with one soap dispenser not working, no loo roll in at least one stall, no soap in another dispenser and are very small and hard to fit in without being pressed against the sanitary bins."
"Filthy toilets, most of them broken with no toilet paper."
"Restaurant/ toilets / tables are really disgusting and sticky. Spider webs and animal feces inside."