"Possibly the best nursery I've visited with beautiful and inspiring gardens that are well labelled."
"A phenomenal range of plants set in an Italian courtyard setting but on a huge scale."
"Lots of choices from a large selection of quality plants."
"Large selection of plants and particularly good selection of trees."
"So much to see and explore. A wide variety of beautiful, healthy plants."
"What lovely place, a huge selection of quality plants in a small area."
"The range of plants and trees is fabulous."
Cons:
"WATCH OUT !!! I ordered an EXPENSIVE plant worth 62 gbp in winter which turned out the wrong flower colour in Spring."
"Quite a lot of the plants looked unkempt with some plant pots only housing weeds."
"I spent a considerable amount of money on plants from Larch Cottage Nursery on-line... the pot was cracked from top to bottom."
"I recently received two Rhododendrons from Larch Cottage that were very chlorotic and poor quality."
"Don't deal with these people, I bought some euphorbia plants online, they charged top dollar per plant with super-high delivery charge for what were essentially little more than plug plants."
"Used this nursery to buy plants online during Covid-19... 1/3 were missing in spite of charging me for the whole order."
"However, I was disappointed on receipt because 3 of the plants were very sickly looking."
Restaurant and Food
Pros:
"This is an absolutely wonderful place - you'll see plants you've never seen before and the restaurant is well worth a visit too!"
"The balcony of the restaurant was lovely - the whisteria flowers were beautiful."
"The gardens are beautifully kept and imaginatively set out with the added bonus of a quirky restaurant that serves fantastic baked cheesecake."
"Restaurant set into trees so shaded. Food FAB."
"A really quaint cafe with a nice selection of food."
"Lovely food served on the terrace, very relaxing. I would highly recommend a visit."
"Food and drinks are beautiful."
Cons:
"Having finished, we sat for some time but our plates weren't collected."
"One was badly burnt underneath and the other barely warm. They were sent back and replaced."
"Was really dissatisfied with salad hardly any goats cheese for £12 it was very poor worst I’ve had."
"Food lovely but service very slow."
"The staff were rather dry and impolite and the place is unnecessarily very pricey."
"Very,very slow service. Complicated menu with not much variety."
"Went for lunch very overpriced. Limited menu and no option for children had an open sandwich which means one piece of bread served with curried cous cous and salad leaves."
Customer Service
Pros:
"The staff are very professional the chef is so friendly."
"The staff are friendly and helpful."
"Staff very helpful, the whole place tranquil well worth a visit."
"Great service, very helpful staff who led me to what I was looking for."
"Service was very prompt by friendly helpful staff."
"Staff were all lovely, even the waitresses in training."
"The staff were very friendly and attentive."
Cons:
"Their delivery partners are a bunch of liars."
"We were greeted by a very rude member of staff."
"The staff were rather dry and impolite and the place is unnecessarily very pricey."
"Several people were served before us and it appeared the staff couldn't cope with the volume of customers."
"The Gardens and shop are beautiful and very quirky and staff amazing however our experience in the restaurant was very different, the waitress was very rude to us."
"Having been told where our reserved table was, we sat for a good 5 minutes before getting menus."
"But let down by very poor, slow response to failed plants...nothing!"