Duchy of Cornwall Nursery Reviews Summary

Access and Layout

Pros:

• "Nicely laid out."
• "The beauty of this place begins in the car park! Yes even the car park is lovely and inviting."
• "Accessible entrance and parking though the displays and shoppers make it a bit tight inside."
• "Accessible for wheelchairs inside."
• "Lovely Nursery/ Garden centre with beautiful views of the Cornish countryside across to Restormal Castle."

Cons:

• "Only downside is the very narrow road to get there."
• "Parking is a little limited too so be prepared that unless you have pre-booked it can be a gamble if you’ll get a table."
• "The only downfall of the visit were the huge potholes in the car park which for a car like mine which is low to ground felt like we were off roading."
• "In the sticks, down a very thin track which like many around there need the hedgerows cutting back, or your car sides take a pounding when faced with the inevitable car coming the opposite way."
• "No disabled parking bays so there's a fairly steep ascent from the upper level carpark."

Service and Staff

Pros:

• "The staff are lovely, service is excellent."
• "Staff are well behaved, some basic dinning training needed but overall they doing great job."
• "Service was really good."
• "Service was faultless, extremely friendly and polite staff."
• "Staff very sweet and helpful."

Cons:

• "Dirty dishes not removed from the table when they were clearly finished with."
• "The food was nice but overpriced and the service was pretty slow."
• "Had to wait 25(!) minutes and ask if it was coming soon."
• "We had to wait for our drinks, my starter came out before the nibbles.. then we waited approximately 30 minutes for our main.. and our table didn't get cleared away."
• "Went there on Christmas Eve the service was pretty poor."

Food and Dining Experience

Pros:

• "The food is all of excellent quality, well priced and good portion size."
• "Coffee and cake up to their usual good standard."
• "Had a cream tea in the cafe, scones were freshly made and it was lovely."
• "Great choice and quality overall and the tree selection was outstanding."
• "Highly recommend the café/restaurant/tea room. The quality of the food & drink is excellent!"

Cons:

• "Scones were not great, and the child's meals were quite disappointing, to say the least."
• "The sweet items were VERY sweet and the savoury items were quite uncreative and the bread quite stale."
• "We were really disappointed by the bland cauliflower soup with wet and cold flatbread at the weekend."
• "The food was nice but overpriced."
• "Go for the plants, skip the food."

Facilities and Environment

Pros:

• "Best Garden centre around. The plants are amazing."
• "All the plants and trees you would expect, reasonably priced."
• "The garden centre was lovely, and I enjoyed my time there."
• "The nursery is good too, the plants all well looked after, and although some are on the pricey side, there are some real bargains."
• "Lovely selection of very healthy, cared-for plants with excellent advice available from helpful, professional staff."

Cons:

• "Shop is very cramped and not easy to move around in, stuff can be easily knocked off the shelves by accident and at their prices it could be costly."
• "Found everything expensive."
• "The temporary yurt cafe hasn't been laid out with wheelchair users in mind so expect to be a spectacle as everyone in your path has to move to make room for you."
• "Unfortunately, whilst there, we noticed that every single hosepipe they had was leaking a considerable amount of water onto the floor."
• "The shop and greenhouses/tunnels haven't been laid out with wheelchair users in mind so difficult-impossible to get around."