Dobbies Garden Centre Morpeth Reviews Summary

Plant Variety and Garden Centre

Pros:

• "Last visited about 5 years ago and it used to be the best garden centre in the North East. In terms of the variety of plants available it still is."
• "Great garden centre, has a huge variety of plants and garden stuff as the name suggests but ALSO A GREAT FAMILY DAY OUT."
• "Very large garden centre selling everything garden related you could possibly need."
• "This place has a fantastic range of plants and associated tools and garden furniture."
• "Whatever you want for your garden, you should be able to get it here."
• "This is a large garden centre with an excellent choice of plants."
• "An impressive and well laid out garden centre with quality plants, and lots of other things to look at too."

Cons:

• "Worst garden centre I've been to, looking very shabby."
• "Now part of a big chain, sadly it bears little resemblance to its original incarnation."
• "Sadly the pet/fish dept is now closed, this always stood this garden apart from the others."
• "The outdoor area seemed really neglected with plants lying over from the wind."
• "This is a huge garden centre but it's not that good for houseplants."
• "Plants appear good quality and well cared for but like many garden centres that become sell all sorts of crafty and present stuff plants become so very expensive."
• "Store is just looking a bit tired these days, garden area outside was a bit of a shambles."

Restaurant and Cafe

Pros:

• "More than a garden centre! Lovely restaurant with great coffee and cakes."
• "There is a very good restaurant with a good selection for varied tastes."
• "The coffee shop by comparison is very good with improved service."
• "We were welcomed into their spacious, airy restaurant and had a delicious lunch served by lovely staff."
• "Restaurant is very spacious with a range of cake and hot meals available."
• "Had roast beef and all veg it was very nice beef melted in your mouth."
• "But the restaurant at the rear of the complex has fantastic food and the staff are very professional."

Cons:

• "The staff in the restaurant were missing in action so it took an age to be served."
• "Restaurant terrible, no service."
• "A forty mile journey, and a long walk to be offered a below average menu and a below average meal that was cold by the time you got to the table."
• "Food was not very hot. Restaurant signage needs more information about what is actually being cooked and sold."
• "The cafe service was extremely slow and disorganised."
• "Very disappointed, the Store was cold, the Restaurant was cold, we waited 30 minutes for a toasted sandwich, our coffee was cold by the time it arrived!"
• "The restaurant in here is without doubt the worst in the whole North East. Poor service, dirty tables and food well below average."

Pricing and Value

Pros:

• "Prices from very cheap to extremely expensive."
• "There is also a fruit & Veg stall outside in the car park with a great range of merchandise at reasonable prices."
• "Real tree prices very competitive."
• "Most prices competitive."
• "Very good value for money and genuine staff."
• "Really like the foodhall and reasonable prices."
• "Lovely bakery and butchers attached to it as well as the best fresh fruit and veg stall that ive been too, some lovely produce at fantastic prices."

Cons:

• "£ 8.14 FOR LESS THAN A KILO OF JERSEY ROYALS, thank god the parking is free."
• "For a meal that cost almost £11 I was not happy that the gravy was literally only a tablespoonful and I had to eat most of the food dry."
• "This place is far to over rated and very much overpriced."
• "It is a huge garden centre and has lots to choose from but the prices are on the steep end."
• "I'm sorry but £2.20 for a can of fanta is obscene."
• "It's massive now, good parking, easy to get to, but prices are terrible, they need to offer better value."
• "The cafe was so, so expensive it was unbelievable £3-50 for a muffin that costs £1 for a tray of 4 in the supermarket."

Customer Service

Pros:

• "Extremely helpful member of staff going above and beyond to help me find the soil I required for my house plants."
• "Staff were all excellent."
• "The staff are friendly and helpful."
• "Staff were very pleasant and a special area for us and dogs."
• "The staff where very friendly and went out of thair way to help me with a smile."
• "Everyone is very knowledgeable about everything horticultural."
• "The staff were very friendly & helpful."

Cons:

• "Have emailed their Customer Services but been completely ignored."
• "There doesn't seem to be any staff available in store except those on the tills which is very frustrating when you need help."
• "Asking staff is a gamble. Some are nice and helpful, however yesterday I and my partner had a very strange experience."
• "Staff training needs to be looked at!!! We waited 1 hour for a drink in the restaurant."
• "Staff in general over the 2 days I visited in January appeared disinterested and unhappy in their place of work."
• "Staff so unhelpful, took 45 mins to exit."
• "Shocking customer service."