Royal China Club Reviews Summary

Food Quality

Pros:

• "The food is excellent (also good value)."
• "The seafood mix and the pork xiao long bao... both were delicious!"
• "But hey the roast duck was nice."
• "Good quality dim sum using high quality ingredients."
• "Food is fresh and we'll presented."
• "The food was excellent."
• "Best dim sum in London. Always freshly cooked and fab flavours."

Cons:

• "Some of the dishes were pretty overpriced for the portion size."
• "Food quality is now well below its peak, and dishes are hit and miss."
• "Whilst the food was good it was overpriced for what it was."
• "Never Oder the chicken soup with fish maw! It’s so disappointing."
• "Terrible foods: very salty, the fish we had tasted bitter."
• "The food was expensive for both quality and quantity."
• "Today we had one of the worst chinese food ever."

Service

Pros:

• "It was a nice environment with attentive staff."
• "The service was good. They were very polite."
• "Service was prompt and the people were friendly."
• "Service is attentive."
• "Service was immaculate."
• "We were treated with great care by the waitress."
• "The staff are wonderful and helpful, our waiter made suggestions that all turned out to be delicious."

Cons:

• "The worst service I’ve had in a while, especially for a restaurant labelling ‘fine Chinese cuisine’ I would expect some basic service that respects their ‘high-end’ positioning."
• "Service poor due to the fact that some meals took one hour to come."
• "Somtimes staff didn't recognise and igmore we called them."
• "Service was horrible, I had to ask for everything I wanted at least twice."
• "We were shoved to one side and told to wait while they seated other guests."
• "I would not recommend this restaurant, we were not respected and we were given horrible service!"
• "Service was unfortunate - as it didn't even came down to manner but more about basic dining etiquette training!"

Price

Pros:

• "The food is excellent (also good value)."
• "Food is excellent with correct price."
• "For 25 pounds each, we got so much food that we couldn't finish everything!"
• "The food was very tasty and I filled myself up for less than £20."
• "It's worth the price."
• "Not the cheapest but worth the price."
• "It's a on the expensive side but nothing crazy and well worth the money."

Cons:

• "Some of the dishes were pretty overpriced for the portion size."
• "And for the price....yeah, not equivalent to its quality at all..."
• "The prices are absolutely outrageous and certainly not worth what we paid."
• "They charged £18 for a pot of chinese tea for 4 people; a single dumpling in soup was £13?! (wasn't even huge) and ordinary fried rice with a few prawns cost $16."
• "It was somewhat expensive for dim sum (£20pp rather than £15 in Chinatown)."
• "Prices - We would have seen the vastly overpriced (at least 30%, maybe 40%) lunch menu and moved on, looking for a better value restaurant."
• "Charged thousands that no reasonable person would expect to pay."

Ambience

Pros:

• "Great decor which gives a sense of a 5 star hotel and elegance."
• "Decor is upscale and worthy of the area."
• "One of the most exquisite Chinese restaurants in London."
• "The ambiance is chic and fancy."
• "This, the premier link in the chain, has an air of quiet elegance found in five-star hotels, right down to the faint tinkling of a piano."
• "It's a classic olden goldie, but has modern decor."
• "Wherever possible, the polished, softly spoken staff employ silver-service methods, making everyone feel like a visiting dignitary."

Cons:

• "It makes it noisy and difficult to hold a conversation."
• "The ambience was that of a canteen because they have crammed so many tables into the available space."
• "Atmosphere felt a bit outdated, but I never have high expectations when going to a good Asian restaurant."
• "The ambience is non existent and for the money you are paying you would expect much much better service."
• "Lot of little flies were roaming around the tables."
• "The carpet was dirty and filthy..."
• "It feels like every waiter or waitress is listening to your comments and your private conversations as they appear from nowhere."