Address: 46 Gerrard St, London, W1D 5QH, United Kingdom
Phone: +442072872818
Rating: 3.9
based on 143 reviews.
Food Quality
Pros:
"Great food and ambience, highly recommended!"
"Amazing food, I had the chilli pork belly, hands down one of the best Chinese dishes I ever had."
"Hotpot was authentic and delicious, I enjoyed the variety of food available and I loved the dipping sauces."
"Food, on the other hand, was pretty good. The Mapo Tofu and twice cooked pork belly were delicious."
"The prawn hot pot with fresh noodles and spicy sauce was so rich in flavours, the prawns were tender."
"The fish is tender and flavorful, having soaked up all the decadent chiles and spices."
"The marinate of the preserved egg and tofu was amazing."
Cons:
"Had the Mala hotpot and was disappointed... the soup doesn't taste good."
"It is not authentic Sichuan food at all."
"The sweet and sour soup tasted like something had gone off in it."
"The spicy dishes were not using fresh materials and the seasoning was not good."
"Zero star total rubbish! Spicy hot pot is a bowl of chilli oil with chilli and salty water and has no taste."
"The most unsatisfied restaurant I have had ever been in Chinatown. Food is all very dry and all extremely spicy."
"The food was bland, there was no hot sauce, and it was over-priced."
Service
Pros:
"Staff are friendly."
"Great tasting food. Affordable prices. Amazing customer service from friendly Chinese youngsters."
"The employees were very kind to take my order."
"The service was good too, I enjoyed my time at the restaurant and will be coming again."
"The waiter who served us was very patient and listened to us carefully and answered all questions we had."
"The service was very efficient and very friendly staff."
"The staff were really nice and the service was exceptional!"
Cons:
"I never normally right a review but me and my boys visited this restaurant a few days ago having seen it advertise on tiktok the reviews on tiktok seemed to show that the restaurant was friendly and nice however on my experience the staff were really rude."
"I rarely give 1 star reviews but the service was really appalling."
"The waiter snatched the receipt out my hand."
"When we were seated they didn’t give us any menus and we had to ask them for it."
"The man who greeted us at the entrance was pretty sassy when I asked him how long did we have to wait."
"The customer service is very poor. The woman didn’t really tend to us well."
"The waiter who served us was very rude and didn't explain the menu to us at all."
Authenticity
Pros:
"A true hidden gem."
"Amazing authentic Chinese food."
"One of the most authentic North Eastern Chinese restaurants in London."
"As authentic as Chinese hotpot gets in London."
"Absolutely amazing hand pull noodles. The texture of the noodle is on the point, feels like I am back to China, like the one you will have in Beijing."
"This is one of the best hot pot places I've been to."
"Ignore the few bad reviews from people looking for ‘westernised’ Chinese who are clearly not familiar with traditional Chinese cuisine."
Cons:
"It is not authentic Sichuan food at all."
"This is not your standard Chinese restaurant; you can taste the care put into every plate and there is a level of authenticity that shines through."
"A very anglicised version, no real heat."
"Had lived in beijing for 12 years, I had to say this restaurant is NOT authentic."
"Food mediocre and staff insisted food was either too hot or too sour for us to eat."
"Super expensive. Food is not done by what they wrote."
"The food was just ok. The cabbage with vermicelli noodles was really good. But the chive cake was pretty bad and chilli oil noodles just ok."
Price
Pros:
"Slightly expensive but the portion size makes up for it."
"Great tasting food. Affordable prices. Amazing customer service from friendly Chinese youngsters."
"Prices are really reasonable, and the food is delicious!"
"the hotpot was also good and price is decent."
"Very good taste with reasonable price, it is the real Chinese food."
"Quick and friendly service and such a big and varied menu."
"The lamb spine pot is really good flavor, really big pieces of lamb inside as well. Good for the value."
Cons:
"They wrote the pricing super unclearly making us think that it costs 3 pounds for 5 skewers even tho it’s meant to say that it’s 3 PER Skewer."
"Drinks are super overpriced ..£5 for a beer ..are you crazy ??"
"Overall we paid over £50a head for a table of 4 - definitely not worth it!"
"The food was nice, but expensive."
"It was also quite expensive (30 pounds/per) and for that reason I don't think it's worth another visit."
"For three people (who eat a normal amount), we had to order fives dishes, a lot of BBQ and rice which resulted in a price over £130."
"Drinks prices were extortionate too at £8 for a large bottle or beer and almost £5 for a pot of Chinese tea."
Ambience
Pros:
"It was a completely new experience and very entertaining."
"This place was busy and lots of chinese customers."
"Went there at 7:30pm and there is a long queue already. They let us waited in a tv room after standing outside for a while. Food is great and very authentic."
"The location has asian vibes and music."
"its so good, very Atmospheric and traditional."
"travelling around london chinatown has led me to this authentic restaurant."
"Amazing environment."
Cons:
"When we entered the place upstairs it was very crowed .not in people but chairs I barley had space to move."
"Depressing atmosphere too."
"The cleaning liquid smell was horrible and felt sick after."
"Layout of the restaurant is worst than a bad school canteen! Avoid like a plague!"
"Ambience can be better."
"Food was cold, bland and left a strange tingly sensation on my tongue."
"The service was a little bit slow, they have a little screen between the guests and the servers so it’s hard to get their attention."