Address: North Rd, Ponteland, Newcastle upon Tyne NE20 9UH, United Kingdom
Phone: +441661822684
Rating: 4.4
based on 121 reviews.
Food Quality
Pros:
"Food was very good and fresh."
"Had the tempura cod loin with gnocchi and mushroom sauce absolutely gorgeous followed by apple crumble and ice cream - delicious."
"The food is amazing - totally recommend the salmon with new potatoes and green beans."
"Generous delicious food attentive but not fussy service."
"Delicious food and good gluten free or vegetarian options for starters and main."
"Beer battered haddock, hand cut chips and mushy peas- superb! The fish was sublime, best fish I've had in last 5 years easily."
"The food here was amazing!"
Cons:
"Food is OK but personally think there's too many menu changes and while above average is expensive for pub food."
"Food good if a little expensive wish we had noted bar menu beforehand or had been told by staff."
"Roast potatoes was not crispy skins and fluffy insides.but semi hard inside as if they be rewarmed. Yorkshire puddings was soggy soft not crisp."
"Food cold, Sunday dinners not nice. Burnt Yorkshires and Cauliflour Cheese. Veg undercooked."
"Child's meal however was poor. Chicken nuggets were processed Chicken so spongey and tasteless, infact tasted more like fish as they were obviously from the same fryer."
"Can't remember the name of dish but consisted of very thin chicked cooked to death in a leather like batter."
"Husband Vegetables was like warm beef dry no gravy over it and tastless and like cardboard!!!!."
Service
Pros:
"The service from the manager and the waiter was exemplary."
"The service was excellent. Young lad brought the food and I couldn't praise him enough."
"Very well mannered staff and the food was so delicious."
"Service was outstanding, cannot fault it."
"Staff are nice and pleasant and a credit to the establishment."
"Service as always very friendly and attentive even our trainee waitress was really good all served in a warm, beautiful atmospheric restaurant."
"Staff were very friendly and happy to chat."
Cons:
"So phoned on Thursday to book lunch for 2 for sunday...All sorted ...so we turn up and find they have no record of our booking."
"Only downside we were sat for 15 mins before someone came to take drinks order."
"Could not get a waiter before, they was busy talking to each other."
"Rude staff, can't go and have a casual pint as all seats are reserved for food and the place is full of dogs so there is a massive lack of hygiene."
"However a bit let down slightly by a somewhat abrupt rude waiter and pretty slow service."
"Then when we arrived the same man was rude yet again when we asked for a table."
"Waited and waited nobody came and asked if we wanted a drink."
Atmosphere
Pros:
"Best atmosphere in a pub at Christmas time."
"The bar is very cosy and traditional like a county pub should be."
"A marvellous place for a bit of food which was outstanding by the way terrific atomsphere even though it was only 5 o'clock."
"The atmosphere is great with an easy going vibe."
"The atmosphere was extremely warm and welcoming."
"This is a really cosy pub with a good atmosphere, the restaurant is lovely with gluten and dairy free menus as well as the main menu."
"Superb atmosphere."
Cons:
"Beer garden was OK, but road noise was a big of a issue."
"The place was extremely hot inside!"
"Restaurant bar area was little bit noisy and may put some people off."
"We were meant to have a meal for our friend's birthday she'd booked a table in advance we travelled from Whitburn it was a Friday night at 7.30 the place was jumping to then be told they didn't have our booking never again."
"Weren't allowed to put any photos on the wall and told to remove decorative foil confetti."
"This is more of a restaurant rather than a pub now sadly. It used to be a beautiful, friendly and cosy pub for the community, full of atmosphere an locals, its got history stretching back centuries, but it is now unwelcoming and quite pretentious."
"Great atmosphere in the bar area and lots of lovely gin to choose from, unfortunately our visit was let down badly with very poor food."
Value
Pros:
"Booked on line to entertain 3 cousins. 2 course Sunday lunch with drinks. Good value and standard of food and service."
"With food, mains, some puds, drinks and a tip the bill came to £25 a head. I can recommend the Haddock and Chips."
"The food was all of such a delicious standard that the value shines through."
"Great value food."
"The food was lovely and reasonable given Ponteland is quite a well to do area."
"Really nice pub/restaurant with delicious food at a good price."
"Just had a perfect steak and chips for a very good price."
Cons:
"Food good if a little expensive wish we had noted bar menu beforehand or had been told by staff."
"Menus on Google maps are out of date prices are much higher now."
"Nice pub, good atmosphere and a good selection of beers.. Food let it down in that it is after all a pub, not a high end restaurant. So pub food is relatively expensive EG £10+ so a meal out with the kids is going to set you back £50-60."
"A tad expensive for the kids..no drink included either."
"Over priced area due to house prices being able to afford On a budget don't think of visiting I do not have a budget Great price compared to London for my budget Cheaper for food in our capital!"
"Bill at the end was not overly expensive but the menu is not cheap."
"The ‘side’ of fries with the burger was quite pitiful & definitely not enough to be classed as a side."